State complaint profile

Debt collection complaints in Virginia

27,934 CFPB complaints filed against 1,426 debt collectors active in Virginia.

Complaints
27,934
Collectors
1,426
Top collector
Equifax, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Virginia at a glance

Virginia consumers have filed 27,934 CFPB debt-collection complaints against 1,426 collectors.

27,934
CFPB complaints filed
1,426
collectors active here
#1
most-complained: Equifax, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Virginia

Virginia filings are dispersed: the top three collectors hold only 0.1% of 27,934 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Virginia residents in this extract is Equifax, Inc. (0.1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 9

Sorted by most complaints

Pennymac Loan Services, LLC.

D
7 total complaints ↑ rising

PHH Mortgage Services Corporation

C
7 total complaints ↓ falling

Progressive Financial Services, Inc.

C
7 total complaints ↓ falling

Rfna, LP

C
7 total complaints ↑ rising

RJM Acquisition LLC

C
7 total complaints ↓ falling

RSI Enterprises, Inc.

D
7 total complaints ↓ falling

Stuart-Lippman and Associates, Inc

D
7 total complaints ↓ falling

TMX Finance LLC

D
7 total complaints ↓ falling

Terrill Outsourcing Group

C
7 total complaints ↓ falling

Vital Solutions, Inc.

C
7 total complaints ↓ falling

Weinberg Mediation Group LLC

F
7 total complaints ↓ falling

Wilber and Associates, P.C.

D
7 total complaints → stable

Account Control Technology, Inc.

C
6 total complaints ↓ falling

Account Discovery Systems, LLC

C
6 total complaints ↓ falling

American First Finance, Inc.

F
6 total complaints → stable

Andrews & Cox, P.C.

C
6 total complaints → stable

Byrider Franchising, LLC

D
6 total complaints → stable

Credit Bureau of Napa County, Inc.

D
6 total complaints ↓ falling

Cawley & Bergmann, LLP

D
6 total complaints ↓ falling

Chaplin & Papa, P.C.

C
6 total complaints → stable

Choice Recovery, Inc.

D
6 total complaints ↓ falling

Coastal Credit, LLC

C
6 total complaints ↓ falling

Collection Bureau of America Ltd.

F
6 total complaints ↓ falling

Concord Servicing Corporation

C
6 total complaints ↑ rising

Credit Systems International, Inc.

D
6 total complaints ↑ rising

Dyck-O'Neal, Inc.

D
6 total complaints ↓ falling

Eastern Revenue, Inc.

D
6 total complaints → stable

Express Recovery Services, Inc.

D
6 total complaints → stable

Fidelity Capital Holdings, Inc

F
6 total complaints ↓ falling

First Portfolio Servicing Inc

F
6 total complaints ↑ rising

Freedom Financial Network

F
6 total complaints ↑ rising

Fredericksburg Credit Bureau, Inc (Closed)

B
6 total complaints ↓ falling

GB Collects, LLC

F
6 total complaints → stable

Gatestone & Co. International Inc.

D
6 total complaints ↓ falling

Hovg, LLC

F
6 total complaints ↓ falling

Harpeth Financial Services, LLC

C
6 total complaints ↑ rising

Heartland Resolution Group, LLC

D
6 total complaints ↓ falling

Immediate Credit Recovery

D
6 total complaints ↓ falling

Midwest Fidelity Services, LLC

C
6 total complaints ↑ rising

Mobiloans, LLC

F
6 total complaints ↑ rising

Prestige Financial Services Inc

C
6 total complaints ↓ falling

Receivables Outsourcing, Inc.

D
6 total complaints ↓ falling

Stephens and Michaels Associates, Inc.

C
6 total complaints ↓ falling

Sunbit, Inc.

F
6 total complaints ↑ rising

Tenet Healthcare Corporation

D
6 total complaints ↓ falling

Tidewater Finance Company, Inc.

C
6 total complaints ↓ falling

Thaddeus Bechtle Attorney at Law, LPC

C
6 total complaints ↑ rising

Trojan Professional Services, Inc.

C
6 total complaints ↓ falling

UHG, LLC

F
6 total complaints ↓ falling

Waterfall Revenue Group

F
6 total complaints ↓ falling

If a collector is contacting you in Virginia

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Virginia names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Virginia AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read with Virginia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Virginia Resident

Virginia's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Virginia attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.