What is the most common complaint against Credit Bureau of Napa County, Inc.?

The most common issue consumers report about Credit Bureau of Napa County, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 214 complaints filed with the CFPB.

Are complaints against Credit Bureau of Napa County, Inc. increasing or decreasing?

Complaints against Credit Bureau of Napa County, Inc. are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Credit Bureau of Napa County, Inc.'s reputation grade?

Credit Bureau of Napa County, Inc. has a reputation grade of D (score: 49.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Credit Bureau of Napa County, Inc. respond to consumer complaints?

Credit Bureau of Napa County, Inc. has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 28% of cases.

In how many states does Credit Bureau of Napa County, Inc. operate?

Credit Bureau of Napa County, Inc. has received CFPB complaints from consumers in 33 states, with the most complaints from New York (47 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Credit Bureau of Napa County, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 33 states, reputation grade D.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

92
Disclosure verification of debt

38
Communication tactics

29
Attempts to collect debt not owed

23
False statements or representation

14
Written notification about debt

9

Data updated September 2026

CFPB complaint disposition

CCDB record credit-bureau-of-napa-county-inc Credit Bureau of Napa County, Inc.

Grade D · 214 CFPB filings · 90% timely · lead issue: Cont'd attempts collect debt not owed · vol #501 · compose #4165

VOL 214
GRADE D
12MO 2
STATES 33
TIMELY 90%
DISPUTE 28%
ISSUE Cont'd attempts collect de…
RANK #501
COMPOSE #4,165

Volume peers

Nearest volume peer: Admin Recovery, LLC (214 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Credit Bureau of Napa County, Inc.'s 214 CFPB complaints sit next to Admin Recovery, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

New York is the plurality state for Credit Bureau of Napa County, Inc. (22.0%)

Volume rank #501 and composite rank #4,165 diverge by 3,664 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: New York 22.0%; Mid-band (15–30%) · 33 states with ≥1 filing
Seasonal peak: 2026-01 11.3%; 8–15% band · 12 filings
Divergent corpus ranks: #501 volume; #4,165 composite; Cleanest-composite ladder is 3,664 places worse than volume

How does Credit Bureau of Napa County, Inc. compare to its peers?

How does CREDIT BUREAU OF NAPA COUNTY, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CREDIT BUREAU OF NAPA … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

90%

99%

91%

Consumer-dispute ratelower is better

28%

29%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	92
Disclosure verification of debt	38
Communication tactics	29
Attempts to collect debt not owed	23
False statements or representation	14
Written notification about debt	9
Improper contact or sharing of info	6
Took or threatened to take negative or legal action	3

Where do complaints against Credit Bureau of Napa County, Inc. come from?

Credit Bureau of Napa County, Inc.'s own per-state count, not a national baseline.

New York

47
New Jersey

21
California

18
Florida

17
Pennsylvania

14
Massachusetts

8
Ohio

7
Maryland

6

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Credit Bureau of Napa County, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 214.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 90.18691588785047%.

4 peers

Know your rights before responding to Credit Bureau of Napa County, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.