This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 214 complaints

Credit Bureau of Napa County, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 33 states, reputation grade D.

Complaints by issue type

What consumers report about Credit Bureau of Napa County, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record credit-bureau-of-napa-county-inc Credit Bureau of Napa County, Inc.

Grade D · 214 CFPB filings · 90% timely · lead issue: Cont'd attempts collect debt not owed · vol #501 · compose #397

  • VOL 214
  • GRADE D
  • 12MO 2
  • STATES 33
  • TIMELY 90%
  • DISPUTE 28%
  • ISSUE Cont'd attempts collect de…
  • RANK #501
  • COMPOSE #397

Volume peers

Nearest volume peer: Admin Recovery, LLC (214 complaints)

Admin Recovery, LLCAdmin Recovery, LLC214Brock & Scott, PLLCBrock & Scott, PLLC214Credit Card Acquisitions GroupCredit Card Acquisitions Gro…214Credit Bureau of Napa County, Inc. (this)Credit Bureau of Napa County…214Financial Assistance IncFinancial Assistance Inc215
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Credit Bureau of Napa County, Inc.'s 214 CFPB complaints sit next to Admin Recovery, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 214 complaints break down

Every complaint issue type on record for Credit Bureau of Napa County, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
49.8/100
Credit Bureau of Napa County, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
214
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
90%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
28%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

New York is the plurality state for Credit Bureau of Napa County, Inc. (22.0%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
New York 22.0%
Mid-band (15–30%) · 33 states with ≥1 filing
Seasonal peak
2026-01 11.3%
8–15% band · 12 filings
Corpus ranks
#501 volume
#397 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Credit Bureau of Napa County, Inc. compare to its peers?

How does CREDIT BUREAU OF NAPA COUNTY, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
CREDIT BUREAU OF NAPA COUNTY, INC. National average
Complaints (last 12 mo)lower is better
2
31
268
Timely-response ratehigher is better
90%
99%
91%
Consumer-dispute ratelower is better
28%
29%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Credit Bureau of Napa County, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Credit Bureau of Napa County, Inc. vs. 10 similar-volume peers, by response speed and dispute rate Credit Bureau of Napa County, Inc.Brock & Scott, PLLCCredit Card Acquisitions GroupAdmin Recovery, LLCGreen Square Company LLC.Palm Beach Credit Adjustors, IncMachol & Johannes, LLCFinancial Assistance IncPDQ Services, Inc.MiraMed Revenue Group LLCPINNACLE RECOVERY, INC.
Source: CFPB Consumer Complaint Database

Credit Bureau of Napa County, Inc.'s complaint volume in context

Credit Bureau of Napa County, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

214 Top 9% higher than 91% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Credit Bureau of Napa County, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
92
Disclosure verification of debt
38
Communication tactics
29
Attempts to collect debt not owed
23
False statements or representation
14
Written notification about debt
9
Improper contact or sharing of info
6
Took or threatened to take negative or legal action
3

Where do complaints against Credit Bureau of Napa County, Inc. come from?

Credit Bureau of Napa County, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Credit Bureau of Napa County, Inc.

Across 33 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Credit Bureau of Napa County, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 214.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 90.18691588785047%.

4 peers

Know your rights before responding to Credit Bureau of Napa County, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.