This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 642 complaints

Hovg, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 46 states, reputation grade F.

Complaints by issue type

What consumers report about Hovg, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record hovg-llc Hovg, LLC

Grade F · 642 CFPB filings · 72% timely · lead issue: Cont'd attempts collect debt not owed · vol #219 · compose #511

  • VOL 642
  • GRADE F
  • 12MO 26
  • STATES 46
  • TIMELY 72%
  • DISPUTE 19%
  • ISSUE Cont'd attempts collect de…
  • RANK #219
  • COMPOSE #511

Volume peers

Nearest volume peer: Northstar Location Services, LLC (641 complaints)

Northstar Location Services, LLCNorthstar Location Services,…641Hovg, LLC (this)Hovg, LLC (this)642Harvard Collections, LLCHarvard Collections, LLC644Regional Management CorporationRegional Management Corporat…645Professional Finance Company, Inc.Professional Finance Company…646
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Hovg, LLC's 642 CFPB complaints sit next to Northstar Location Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 642 complaints break down

Every complaint issue type on record for Hovg, LLC, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
43.6/100
Hovg, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
642
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response B
72%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
19%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Hovg, LLC spreads filings across 46 states - Florida leads at only 13.6%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Florida still leads at 13.6% across 46 states
Seasonal peak
2025-03 10.3%
8–15% band · 3 filings
Corpus ranks
#219 volume
#511 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Hovg, LLC compare to its peers?

How does HOVG, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
HOVG, LLC National average
Complaints (last 12 mo)lower is better
26
95
268
Timely-response ratehigher is better
72%
100%
91%
Consumer-dispute ratelower is better
19%
15%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Hovg, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 10%12%14%16%18%20%22% Timely response rate (%) Dispute rate (%) Hovg, LLC vs. 10 similar-volume peers, by response speed and dispute rate Hovg, LLCNorthstar Location Services, LLCHarvard Collections, LLCRegional Management CorporationProfessional Finance Company, Inc.ECMC GROUP, INC.AMCOL Systems, Inc.FIFTH THIRD FINANCIAL CORPORATIONCapital Management Services, LPGlobal Lending Services LLCReliant Capital Solutions, LLC
Source: CFPB Consumer Complaint Database

Hovg, LLC's complaint volume in context

Hovg, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

642 Top 4% higher than 96% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Hovg, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2019-06 2026-01

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
174
Attempts to collect debt not owed
146
Communication tactics
97
Written notification about debt
83
False statements or representation
50
Disclosure verification of debt
38
Improper contact or sharing of info
28
Took or threatened to take negative or legal action
21
Threatened to contact someone or share information improperly
3
Taking/threatening an illegal action
2

Where do complaints against Hovg, LLC come from?

Hovg, LLC's own per-state count, not a national baseline.

Top states by complaints against Hovg, LLC

Across 46 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Hovg, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 642.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 71.58555729984302%.

4 peers

Know your rights before responding to Hovg, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.