Tool
Compare debt collectors
Put up to three collectors side by side on complaints, reputation grade, and response quality.
How the grade and composite score are calculated
The composite score and letter grade both come from the same four CFPB-derived signals, weighed against the full population of 5,278 graded collectors: complaint volume, the 12-month complaint trend, the timely-response rate, and the consumer-dispute rate. It's PlainCollector's own transparent derived index, not an official CFPB rating, the CFPB does not assign scores or letter grades.
Frequently asked questions
How do I compare debt collectors? ▼
Pick up to three collectors from the dropdowns and submit. The tool pulls each one’s CFPB record and lays them side by side on grade, complaint volume, response rate, and dispute rate.
Why are only the largest collectors in the dropdown? ▼
The dropdowns list the 80 most-complained-about collectors so the comparison stays fast and relevant. To compare a smaller collector, use the collector lookup tool and open its profile directly.
What makes one collector "better" than another? ▼
Lower complaint volume relative to size, a higher timely-response rate, and a lower consumer-dispute rate all point to better complaint handling. The reputation grade blends these signals into one letter.
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Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |