This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 196 complaints

Progressive Financial Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 40 states, reputation grade C.

Complaints by issue type

What consumers report about Progressive Financial Services, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record progressive-financial-services-inc Progressive Financial Services, Inc.

Grade C · 196 CFPB filings · 97% timely · lead issue: Cont'd attempts collect debt not owed

  • VOL 196
  • GRADE C
  • 12MO 0
  • STATES 40
  • TIMELY 97%
  • DISPUTE 15%
  • ISSUE Cont'd attempts collect de…
  • RANK #547
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Data and Contact Management Solutions, LLC (196 complaints)

Data and Contact Management Solutions, LLCData and Contact Management …196Kelsting Group, Inc.Kelsting Group, Inc.196Progressive Financial Services, Inc. (this)Progressive Financial Servic…196Arcadia Holdings, LLCArcadia Holdings, LLC197Receivable Solutions, Inc.Receivable Solutions, Inc.197
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Progressive Financial Services, Inc.'s 196 CFPB complaints sit next to Data and Contact Management Solutions, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 196 complaints break down

Every complaint issue type on record for Progressive Financial Services, Inc., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
56.0/100
Progressive Financial Services, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
196
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
97%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
15%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

California is the plurality state for Progressive Financial Services, Inc. (16.8%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
California 16.8%
Mid-band (15–30%) · 40 states with ≥1 filing
Seasonal peak
2025-01 10.8%
8–15% band · 8 filings
Corpus ranks
#547 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Progressive Financial Services, Inc. compare to its peers?

How does Progressive Financial Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Progressive Financial Services, Inc. National average
Complaints (last 12 mo)lower is better
0
25
268
Timely-response ratehigher is better
97%
94%
91%
Consumer-dispute ratelower is better
15%
27%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Progressive Financial Services, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Progressive Financial Services, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Progressive Financial Services, Inc.Kelsting Group, Inc.Data and Contact Management Solutions, LLC2288984 Ontario Inc.ASTA FUNDING INC.Vital Solutions, Inc.Revenue Assistance Corporation dba Revenue GroupCredit Bureau Services AssociationReceivable Solutions, Inc.Medical Society Business Services, Inc.
Source: CFPB Consumer Complaint Database

Progressive Financial Services, Inc.'s complaint volume in context

Progressive Financial Services, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

196 Top 10% higher than 90% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). This entry sits in this band. 200–220: 536 collectors (10%). Above this entry. Progressive Financial Services, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-01 2026-02

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
74
Communication tactics
54
Disclosure verification of debt
25
Improper contact or sharing of info
16
False statements or representation
12
Attempts to collect debt not owed
9
Taking/threatening an illegal action
5
Written notification about debt
1

Where do complaints against Progressive Financial Services, Inc. come from?

Progressive Financial Services, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Progressive Financial Services, Inc.

Across 40 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Progressive Financial Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 196.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.44897959183673%.

4 peers

Know your rights before responding to Progressive Financial Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.