What is the most common complaint against Progressive Financial Services, Inc.?

The most common issue consumers report about Progressive Financial Services, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 196 complaints filed with the CFPB.

Are complaints against Progressive Financial Services, Inc. increasing or decreasing?

Complaints against Progressive Financial Services, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Progressive Financial Services, Inc.'s reputation grade?

Progressive Financial Services, Inc. has a reputation grade of C (score: 56.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Progressive Financial Services, Inc. respond to consumer complaints?

Progressive Financial Services, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.

In how many states does Progressive Financial Services, Inc. operate?

Progressive Financial Services, Inc. has received CFPB complaints from consumers in 40 states, with the most complaints from California (33 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Progressive Financial Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 40 states, reputation grade C.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

74
Communication tactics

54
Disclosure verification of debt

25
Improper contact or sharing of info

16
False statements or representation

12
Attempts to collect debt not owed

9

Data updated September 2026

CFPB complaint disposition

CCDB record progressive-financial-services-inc Progressive Financial Services, Inc.

Grade C · 196 CFPB filings · 97% timely · lead issue: Cont'd attempts collect debt not owed · vol #547 · compose #3156

VOL 196
GRADE C
12MO 0
STATES 40
TIMELY 97%
DISPUTE 15%
ISSUE Cont'd attempts collect de…
RANK #547
COMPOSE #3,156

Volume peers

Nearest volume peer: Data and Contact Management Solutions, LLC (196 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Progressive Financial Services, Inc.'s 196 CFPB complaints sit next to Data and Contact Management Solutions, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

California is the plurality state for Progressive Financial Services, Inc. (16.8%)

Volume rank #547 and composite rank #3,156 diverge by 2,609 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 16.8%; Mid-band (15–30%) · 40 states with ≥1 filing
Seasonal peak: 2025-01 10.8%; 8–15% band · 8 filings
Divergent corpus ranks: #547 volume; #3,156 composite; Cleanest-composite ladder is 2,609 places worse than volume

How does Progressive Financial Services, Inc. compare to its peers?

How does Progressive Financial Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Progressive Financial … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

94%

91%

Consumer-dispute ratelower is better

15%

27%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-01 2026-02

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	74
Communication tactics	54
Disclosure verification of debt	25
Improper contact or sharing of info	16
False statements or representation	12
Attempts to collect debt not owed	9
Taking/threatening an illegal action	5
Written notification about debt	1

Where do complaints against Progressive Financial Services, Inc. come from?

Progressive Financial Services, Inc.'s own per-state count, not a national baseline.

California

33
Arizona

20
Florida

14
New York

13
Texas

13
Georgia

8
Pennsylvania

7
Virginia

7

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Progressive Financial Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 196.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 97.44897959183673%.

4 peers

Know your rights before responding to Progressive Financial Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.