What is the most common complaint against Fidelity Capital Holdings, Inc?

The most common issue consumers report about Fidelity Capital Holdings, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 466 complaints filed with the CFPB.

Are complaints against Fidelity Capital Holdings, Inc increasing or decreasing?

Complaints against Fidelity Capital Holdings, Inc are falling. The company received 12 complaints in the last 12 months, showing improvement over prior periods.

What is Fidelity Capital Holdings, Inc's reputation grade?

Fidelity Capital Holdings, Inc has a reputation grade of F (score: 29.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Fidelity Capital Holdings, Inc respond to consumer complaints?

Fidelity Capital Holdings, Inc has a 46% timely response rate to CFPB complaints. Consumers disputed the company's response in 40% of cases.

In how many states does Fidelity Capital Holdings, Inc operate?

Fidelity Capital Holdings, Inc has received CFPB complaints from consumers in 39 states, with the most complaints from California (261 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Fidelity Capital Holdings, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

132
Cont'd attempts collect debt not owed

82
Written notification about debt

78
False statements or representation

72
Disclosure verification of debt

42
Took or threatened to take negative or legal action

32

Data updated September 2026

CFPB complaint disposition

CCDB record fidelity-capital-holdings-inc Fidelity Capital Holdings, Inc

Grade F · 466 CFPB filings · 46% timely · lead issue: Attempts to collect debt not owed · vol #291 · compose #5215

VOL 466
GRADE F
12MO 12
STATES 39
TIMELY 46%
DISPUTE 40%
ISSUE Attempts to collect debt n…
RANK #291
COMPOSE #5,215

Volume peers

Nearest volume peer: The Phoenix Recovery Group (466 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Fidelity Capital Holdings, Inc's 466 CFPB complaints sit next to The Phoenix Recovery Group on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

56.0% of Fidelity Capital Holdings, Inc's CFPB filings land in California

High volume does not equal a clean composite: Fidelity Capital Holdings, Inc is volume #291 but composite #5,215, while California dominates the geography. Corpus placement method.

Dominant state: California 56.0%; 261 of 466 filings · 39 states touched
Even monthly load: Peak under 8%; Highest month 2022-03 at 7.8% (75 filings)
Divergent corpus ranks: #291 volume; #5,215 composite; Cleanest-composite ladder is 4,924 places worse than volume

How does Fidelity Capital Holdings, Inc compare to its peers?

How does FIDELITY CAPITAL HOLDINGS, INC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

FIDELITY CAPITAL HOLDI… National average

Complaints (last 12 mo)lower is better

122

268

Timely-response ratehigher is better

46%

70%

91%

Consumer-dispute ratelower is better

40%

23%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-02 2023-01

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	132
Cont'd attempts collect debt not owed	82
Written notification about debt	78
False statements or representation	72
Disclosure verification of debt	42
Took or threatened to take negative or legal action	32
Communication tactics	22
Improper contact or sharing of info	3
Taking/threatening an illegal action	2
Threatened to contact someone or share information improperly	1

Where do complaints against Fidelity Capital Holdings, Inc come from?

Fidelity Capital Holdings, Inc's own per-state count, not a national baseline.

California

261
Texas

36
Florida

30
Georgia

19
New York

11
Pennsylvania

9
Ohio

8
Alabama

7

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Fidelity Capital Holdings, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 466.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 46.436285097192226%.

4 peers

Know your rights before responding to Fidelity Capital Holdings, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.