State complaint profile
Debt collection complaints in Virginia
27,934 CFPB complaints filed against 1,426 debt collectors active in Virginia.
- Complaints
- 27,934
- Collectors
- 1,426
- Top collector
- Equifax, Inc.
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
Virginia at a glance
Virginia consumers have filed 27,934 CFPB debt-collection complaints against 1,426 collectors.
- 27,934
- CFPB complaints filed
- 1,426
- collectors active here
- #1
- most-complained: Equifax, Inc.
State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.
Insights: Debt Collection in Virginia
Virginia filings are dispersed: the top three collectors hold only 15.8% of 27,934 complaints.
This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.
The collector with the most complaints from Virginia residents in this extract is Equifax, Inc. (15.8% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.
Most-complained-about collectors in Virginia
By complaints filed from this state
- Equifax, Inc.
Equifax, Inc.
1,718 complaints
- Transunion Intermediate Holdings, Inc.
Transunion Intermediate Holdings, Inc.
1,473 complaints
- Experian Information Solutions Inc.
Experian Information Solutions Inc.
1,214 complaints
- Encore Capital Group Inc.
Encore Capital Group Inc.
1,182 complaints
- Resurgent Capital Services L.P.
Resurgent Capital Services L.P.
1,094 complaints
- Portfolio Recovery Associates, LLC
Portfolio Recovery Associates, LLC
1,076 complaints
- CL Holdings LLC
CL Holdings LLC
1,023 complaints
- R & B Corporation of Virginia 585
R & B Corporation of Virginia
585 complaints
What this shows These eight collectors draw the most complaints from Virginia residents, usually national bureaus and large debt buyers operating in every state.
Where Virginia's 27,934 complaints concentrate
Top-three collectors vs the rest of this state's filings
- Equifax, Inc. 1,718
Equifax, Inc.
1,718 complaints
- Transunion Intermediat 1,473
Transunion Intermediate Holdings, Inc.
1,473 complaints
- Experian Information S 1,214
Experian Information Solutions Inc.
1,214 complaints
- All other collectors
Remaining collectors in Virginia
23,529 complaints
What this shows The top three names account for 15.8% of Virginia filings in this extract, a state-specific concentration cut, not a national grade curve.
Active Debt Collectors
Sorted by most complaintsEquifax, Inc.
DTransunion Intermediate Holdings, Inc.
DExperian Information Solutions Inc.
DEncore Capital Group Inc.
DResurgent Capital Services L.P.
DPortfolio Recovery Associates, LLC
DCL Holdings LLC
CR & B Corporation of Virginia
DTransworld Systems Inc
DCCS Financial Services, Inc.
FKriya Capital, LLC
DCapital ONE Financial Corporation
DI.C. System, Inc.
CSynchrony Financial
DCitibank, N.a.
DNational Credit Systems,Inc.
DSouthwest Credit Systems, L.P.
DCaine & Weiner Company, Inc.
DIo, Inc.
DERC
DConvergent Resources, Inc.
DNavy Federal Credit Union
DHW Holding, Inc
DRadius Global Solutions LLC
DBank of America, National Association
DGlasser and Glasser, PLC
CBread Financial Holdings, Inc.
CWells Fargo & Company
DFair Collections & Outsourcing, Inc.
DJpmorgan Chase & Co.
DNational Credit Adjusters, LLC
DSpring Oaks Capital, LLC
FHarris & Harris, Ltd.
DRowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
FEnova International, Inc.
DNavient Solutions, LLC.
DSunrise Credit Services, Inc
DThe CBE Group, Inc.
DDiscover Bank
DEOS Holdings, Inc.
DNationwide Credit Corporation
CCredit Control, LLC
FContract Callers Inc
DCommonwealth Financial Systems, Inc.
FAmerican Express Company
DDiversified Consultants, Inc.
DFirstPoint Collection Resources
DKlima, Peters & Daly, P.A.
CPhoenix Financial Services LLC
DAfni Inc.
DIf a collector is contacting you in Virginia
High-volume states still start with the federal record, then verify any state-law question with an official source.
- Start with the densest Virginia names on the chart, then open each national record before you respond or pay. Browse rankings
- Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
- File with the CFPB first (public record + 15-day company reply), then check official Virginia AG channels if needed. Your rights
Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.
Read our methodology - how this data is sourced, computed, and verified.
Read with Virginia
- Equifax, Inc. Leads Virginia complaint volume in this extract
- South Carolina complaint profile Nearest volume peer (28,151 complaints)
- Michigan complaint profile Nearest volume peer (26,445 complaints)
- States by complaint volume Virginia sits in the dense end of the state ladder
- Debt validation letter High filing volume - written validation is the usual first step
- Compare collectors side-by-side Check response rates for the agencies contacting Virginia residents
According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.
Filing a Complaint as a Virginia Resident
Virginia's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Virginia attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |