What is the most common complaint against TMX Finance LLC?

The most common issue consumers report about TMX Finance LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 117 complaints filed with the CFPB.

Are complaints against TMX Finance LLC increasing or decreasing?

Complaints against TMX Finance LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is TMX Finance LLC's reputation grade?

TMX Finance LLC has a reputation grade of D (score: 55.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does TMX Finance LLC respond to consumer complaints?

TMX Finance LLC has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.

In how many states does TMX Finance LLC operate?

TMX Finance LLC has received CFPB complaints from consumers in 20 states, with the most complaints from Georgia (33 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

TMX Finance LLC - Debt Collector Complaint Profile

CFPB complaint profile across 20 states, reputation grade D.

Compiled by PlainCollector

Communication tactics

37
Attempts to collect debt not owed

19
Took or threatened to take negative or legal action

14
Improper contact or sharing of info

14
False statements or representation

8
Cont'd attempts collect debt not owed

8

Data updated September 2026

CFPB complaint disposition

CCDB record tmx-finance-llc TMX Finance LLC

Grade D · 117 CFPB filings · 97% timely · lead issue: Communication tactics · vol #759 · compose #3280

VOL 117
GRADE D
12MO 0
STATES 20
TIMELY 97%
DISPUTE 22%
ISSUE Communication tactics
RANK #759
COMPOSE #3,280

Volume peers

Nearest volume peer: Capital Link Management, LLC (117 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

TMX Finance LLC's 117 CFPB complaints sit next to Capital Link Management, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Georgia is the plurality state for TMX Finance LLC (28.2%)

Volume rank #759 and composite rank #3,280 diverge by 2,521 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Georgia 28.2%; Mid-band (15–30%) · 20 states with ≥1 filing
Seasonal peak: 2015-01 11.1%; 8–15% band · 5 filings
Divergent corpus ranks: #759 volume; #3,280 composite; Cleanest-composite ladder is 2,521 places worse than volume

How does TMX Finance LLC compare to its peers?

How does TMX Finance LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

TMX Finance LLC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

100%

91%

Consumer-dispute ratelower is better

22%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-02 2016-12

Issue Detail Breakdown

Issue	Complaints
Communication tactics	37
Attempts to collect debt not owed	19
Took or threatened to take negative or legal action	14
Improper contact or sharing of info	14
False statements or representation	8
Cont'd attempts collect debt not owed	8
Taking/threatening an illegal action	7
Disclosure verification of debt	4
Threatened to contact someone or share information improperly	4
Written notification about debt	2

Where do complaints against TMX Finance LLC come from?

TMX Finance LLC's own per-state count, not a national baseline.

Georgia

33
Texas

19
Tennessee

11
Nevada

7
Virginia

7
Florida

6
Alabama

3
California

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for TMX Finance LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 117.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 96.58119658119658%.

4 peers

Know your rights before responding to TMX Finance LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.