What is the most common complaint against Concord Servicing Corporation?

The most common issue consumers report about Concord Servicing Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 357 complaints filed with the CFPB.

Are complaints against Concord Servicing Corporation increasing or decreasing?

Complaints against Concord Servicing Corporation are rising. The company received 150 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Concord Servicing Corporation's reputation grade?

Concord Servicing Corporation has a reputation grade of C (score: 57.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Concord Servicing Corporation respond to consumer complaints?

Concord Servicing Corporation has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does Concord Servicing Corporation operate?

Concord Servicing Corporation has received CFPB complaints from consumers in 44 states, with the most complaints from Texas (63 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Concord Servicing Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 44 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

123
Took or threatened to take negative or legal action

61
Written notification about debt

54
False statements or representation

47
Communication tactics

33
Cont'd attempts collect debt not owed

24

Data updated September 2026

CFPB complaint disposition

CCDB record concord-servicing-corporation Concord Servicing Corporation

Grade C · 357 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #348 · compose #2750

VOL 357
GRADE C
12MO 150
STATES 44
TIMELY 99%
DISPUTE 10%
ISSUE Attempts to collect debt n…
RANK #348
COMPOSE #2,750

Volume peers

Nearest volume peer: Viking Client Services (357 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Concord Servicing Corporation's 357 CFPB complaints sit next to Viking Client Services on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Texas is the plurality state for Concord Servicing Corporation (17.6%)

Volume rank #348 and composite rank #2,750 diverge by 2,402 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 17.6%; Mid-band (15–30%) · 44 states with ≥1 filing
Seasonal peak: 2025-12 9.6%; 8–15% band · 20 filings
Divergent corpus ranks: #348 volume; #2,750 composite; Cleanest-composite ladder is 2,402 places worse than volume

How does Concord Servicing Corporation compare to its peers?

How does Concord Servicing Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Concord Servicing Corp… National average

Complaints (last 12 mo)lower is better

150

268

Timely-response ratehigher is better

99%

98%

91%

Consumer-dispute ratelower is better

10%

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	123
Took or threatened to take negative or legal action	61
Written notification about debt	54
False statements or representation	47
Communication tactics	33
Cont'd attempts collect debt not owed	24
Electronic communications	5
Improper contact or sharing of info	4
Disclosure verification of debt	3
Threatened to contact someone or share information improperly	3

Where do complaints against Concord Servicing Corporation come from?

Concord Servicing Corporation's own per-state count, not a national baseline.

Texas

63
California

62
Georgia

27
Florida

22
New Jersey

13
North Carolina

13
South Carolina

13
Mississippi

11

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Concord Servicing Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 357.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.33774834437085%.

4 peers

Know your rights before responding to Concord Servicing Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.