What is the most common complaint against Collection Bureau of America Ltd.?

The most common issue consumers report about Collection Bureau of America Ltd. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 771 complaints filed with the CFPB.

Are complaints against Collection Bureau of America Ltd. increasing or decreasing?

Complaints against Collection Bureau of America Ltd. are falling. The company received 126 complaints in the last 12 months, showing improvement over prior periods.

What is Collection Bureau of America Ltd.'s reputation grade?

Collection Bureau of America Ltd. has a reputation grade of F (score: 45.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Collection Bureau of America Ltd. respond to consumer complaints?

Collection Bureau of America Ltd. has a 80% timely response rate to CFPB complaints. Consumers disputed the company's response in 23% of cases.

In how many states does Collection Bureau of America Ltd. operate?

Collection Bureau of America Ltd. has received CFPB complaints from consumers in 42 states, with the most complaints from California (331 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Collection Bureau of America Ltd. - Debt Collector Complaint Profile

CFPB complaint profile across 42 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

309
Written notification about debt

134
Cont'd attempts collect debt not owed

101
False statements or representation

81
Took or threatened to take negative or legal action

47
Communication tactics

44

Data updated September 2026

CFPB complaint disposition

CCDB record collection-bureau-of-america-ltd Collection Bureau of America Ltd.

Grade F · 771 CFPB filings · 80% timely · lead issue: Attempts to collect debt not owed · vol #186 · compose #4580

VOL 771
GRADE F
12MO 126
STATES 42
TIMELY 80%
DISPUTE 23%
ISSUE Attempts to collect debt n…
RANK #186
COMPOSE #4,580

Volume peers

Nearest volume peer: Hyundai Capital America (770 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Collection Bureau of America Ltd.'s 771 CFPB complaints sit next to Hyundai Capital America on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

42.9% of Collection Bureau of America Ltd.'s CFPB filings land in California

High volume does not equal a clean composite: Collection Bureau of America Ltd. is volume #186 but composite #4,580, while California dominates the geography. Corpus placement method.

Dominant state: California 42.9%; 331 of 771 filings · 42 states touched
Seasonal peak: 2025-05 8.6%; 8–15% band · 7 filings
Divergent corpus ranks: #186 volume; #4,580 composite; Cleanest-composite ladder is 4,394 places worse than volume

How does Collection Bureau of America Ltd. compare to its peers?

How does Collection Bureau of America Ltd. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Collection Bureau of A… National average

Complaints (last 12 mo)lower is better

126

260

268

Timely-response ratehigher is better

80%

99%

91%

Consumer-dispute ratelower is better

23%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-01 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	309
Written notification about debt	134
Cont'd attempts collect debt not owed	101
False statements or representation	81
Took or threatened to take negative or legal action	47
Communication tactics	44
Disclosure verification of debt	41
Threatened to contact someone or share information improperly	5
Improper contact or sharing of info	5
Electronic communications	3

Where do complaints against Collection Bureau of America Ltd. come from?

Collection Bureau of America Ltd.'s own per-state count, not a national baseline.

California

331
Texas

67
Florida

42
Georgia

35
Arizona

34
New York

24
Illinois

16
Nevada

14

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Collection Bureau of America Ltd.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 771.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 80.45515394912985%.

4 peers

Know your rights before responding to Collection Bureau of America Ltd.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.