This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 193 complaints

Waterfall Revenue Group - Debt Collector Complaint Profile

CFPB complaint profile across 20 states, reputation grade F.

Complaints by issue type

What consumers report about Waterfall Revenue Group

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record waterfall-revenue-group Waterfall Revenue Group

Grade F · 193 CFPB filings · 75% timely · lead issue: Attempts to collect debt not owed

  • VOL 193
  • GRADE F
  • 12MO 13
  • STATES 20
  • TIMELY 75%
  • DISPUTE 38%
  • ISSUE Attempts to collect debt n…
  • RANK #556
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Sa-Vit Enterprises, Inc. (193 complaints)

Aldridge PIte Haan, LLPAldridge PIte Haan, LLP192Sa-Vit Enterprises, Inc.Sa-Vit Enterprises, Inc.193The Thomas Agency, Inc.The Thomas Agency, Inc.193Waterfall Revenue Group (this)Waterfall Revenue Group (thi…193Integrated Recovery ServicesIntegrated Recovery Services194
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Waterfall Revenue Group's 193 CFPB complaints sit next to Sa-Vit Enterprises, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 193 complaints break down

Every complaint issue type on record for Waterfall Revenue Group, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
42.2/100
Waterfall Revenue Group

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
193
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response B
75%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
38%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

40.9% of Waterfall Revenue Group's CFPB filings land in New Jersey

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
New Jersey 40.9%
79 of 193 filings · 20 states touched
Seasonal peak
2025-08 12.3%
8–15% band · 8 filings
Corpus ranks
#556 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Waterfall Revenue Group compare to its peers?

How does Waterfall Revenue Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Waterfall Revenue Group National average
Complaints (last 12 mo)lower is better
13
16
268
Timely-response ratehigher is better
75%
16%
91%
Consumer-dispute ratelower is better
38%
15%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Waterfall Revenue Group a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Waterfall Revenue Group vs. 9 similar-volume peers, by response speed and dispute rate Waterfall Revenue GroupThe Thomas Agency, Inc.Sa-Vit Enterprises, Inc.Aldridge PIte Haan, LLPCredit Management Control, Inc.Integrated Recovery ServicesMedical Society Business Services, Inc.Collins Asset Group, LLCCredit Bureau Services AssociationCredit Collections U.S.A., L.L.C.
Source: CFPB Consumer Complaint Database

Waterfall Revenue Group's complaint volume in context

Waterfall Revenue Group vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

193 Top 10% higher than 90% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). This entry sits in this band. 200–220: 536 collectors (10%). Above this entry. Waterfall Revenue Group 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2022-12 2026-02

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
69
Written notification about debt
42
Cont'd attempts collect debt not owed
24
False statements or representation
21
Disclosure verification of debt
13
Communication tactics
12
Took or threatened to take negative or legal action
10
Threatened to contact someone or share information improperly
1
Taking/threatening an illegal action
1

Where do complaints against Waterfall Revenue Group come from?

Waterfall Revenue Group's own per-state count, not a national baseline.

Top states by complaints against Waterfall Revenue Group

Across 20 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Waterfall Revenue Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 193.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 74.73118279569893%.

4 peers

Know your rights before responding to Waterfall Revenue Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.