What is the most common complaint against Waterfall Revenue Group?

The most common issue consumers report about Waterfall Revenue Group is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 193 complaints filed with the CFPB.

Are complaints against Waterfall Revenue Group increasing or decreasing?

Complaints against Waterfall Revenue Group are falling. The company received 13 complaints in the last 12 months, showing improvement over prior periods.

What is Waterfall Revenue Group's reputation grade?

Waterfall Revenue Group has a reputation grade of F (score: 42.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Waterfall Revenue Group respond to consumer complaints?

Waterfall Revenue Group has a 75% timely response rate to CFPB complaints. Consumers disputed the company's response in 38% of cases.

In how many states does Waterfall Revenue Group operate?

Waterfall Revenue Group has received CFPB complaints from consumers in 20 states, with the most complaints from New Jersey (79 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Waterfall Revenue Group - Debt Collector Complaint Profile

CFPB complaint profile across 20 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

69
Written notification about debt

42
Cont'd attempts collect debt not owed

24
False statements or representation

21
Disclosure verification of debt

13
Communication tactics

12

Data updated September 2026

CFPB complaint disposition

CCDB record waterfall-revenue-group Waterfall Revenue Group

Grade F · 193 CFPB filings · 75% timely · lead issue: Attempts to collect debt not owed · vol #556 · compose #4851

VOL 193
GRADE F
12MO 13
STATES 20
TIMELY 75%
DISPUTE 38%
ISSUE Attempts to collect debt n…
RANK #556
COMPOSE #4,851

Volume peers

Nearest volume peer: Sa-Vit Enterprises, Inc. (193 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Waterfall Revenue Group's 193 CFPB complaints sit next to Sa-Vit Enterprises, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

40.9% of Waterfall Revenue Group's CFPB filings land in New Jersey

High volume does not equal a clean composite: Waterfall Revenue Group is volume #556 but composite #4,851, while New Jersey dominates the geography. Corpus placement method.

Dominant state: New Jersey 40.9%; 79 of 193 filings · 20 states touched
Seasonal peak: 2025-08 12.3%; 8–15% band · 8 filings
Divergent corpus ranks: #556 volume; #4,851 composite; Cleanest-composite ladder is 4,295 places worse than volume

How does Waterfall Revenue Group compare to its peers?

How does Waterfall Revenue Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Waterfall Revenue Grou… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

75%

16%

91%

Consumer-dispute ratelower is better

38%

15%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-12 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	69
Written notification about debt	42
Cont'd attempts collect debt not owed	24
False statements or representation	21
Disclosure verification of debt	13
Communication tactics	12
Took or threatened to take negative or legal action	10
Threatened to contact someone or share information improperly	1
Taking/threatening an illegal action	1

Where do complaints against Waterfall Revenue Group come from?

Waterfall Revenue Group's own per-state count, not a national baseline.

New Jersey

79
Delaware

39
Florida

13
Pennsylvania

10
Maryland

6
New York

6
Virginia

6
Georgia

5

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Waterfall Revenue Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 193.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 74.73118279569893%.

4 peers

Know your rights before responding to Waterfall Revenue Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.