What is the most common complaint against Heartland Resolution Group, LLC?

The most common issue consumers report about Heartland Resolution Group, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 36 complaints filed with the CFPB.

Are complaints against Heartland Resolution Group, LLC increasing or decreasing?

Complaints against Heartland Resolution Group, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Heartland Resolution Group, LLC's reputation grade?

Heartland Resolution Group, LLC has a reputation grade of D (score: 54.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Heartland Resolution Group, LLC respond to consumer complaints?

Heartland Resolution Group, LLC has a 100% timely response rate to CFPB complaints.

In how many states does Heartland Resolution Group, LLC operate?

Heartland Resolution Group, LLC has received CFPB complaints from consumers in 13 states, with the most complaints from Texas (7 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Heartland Resolution Group, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 13 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

20
Communication tactics

8
Written notification about debt

4
Took or threatened to take negative or legal action

2
False statements or representation

1
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record heartland-resolution-group-llc Heartland Resolution Group, LLC

Grade D · 36 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1408 · compose #3547

VOL 36
GRADE D
12MO 0
STATES 13
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #1,408
COMPOSE #3,547

Volume peers

Nearest volume peer: Affiliated Management Services (36 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Heartland Resolution Group, LLC's 36 CFPB complaints sit next to Affiliated Management Services on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Texas is the plurality state for Heartland Resolution Group, LLC (19.4%)

The 2017-08 spike coincides with a 2,139-place gap between volume rank #1,408 and composite #3,547. Corpus placement method.

Plurality state: Texas 19.4%; Mid-band (15–30%) · 13 states with ≥1 filing
Spike month: 2017-08 100.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,408 volume; #3,547 composite; Cleanest-composite ladder is 2,139 places worse than volume

How does Heartland Resolution Group, LLC compare to its peers?

How does Heartland Resolution Group, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Heartland Resolution G… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

81%

91%

Consumer-dispute ratelower is better

12%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-08 2017-08

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	20
Communication tactics	8
Written notification about debt	4
Took or threatened to take negative or legal action	2
False statements or representation	1
Threatened to contact someone or share information improperly	1

Where do complaints against Heartland Resolution Group, LLC come from?

Heartland Resolution Group, LLC's own per-state count, not a national baseline.

Texas

7
Virginia

6
Florida

4
Georgia

4
Michigan

3
Missouri

3
New York

3
Arizona

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Heartland Resolution Group, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 36.

4 peers

Know your rights before responding to Heartland Resolution Group, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.