State complaint profile

Debt collection complaints in Arizona

25,734 CFPB complaints filed against 1,405 debt collectors active in Arizona.

Complaints
25,734
Collectors
1,405
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Arizona at a glance

Arizona consumers have filed 25,734 CFPB debt-collection complaints against 1,405 collectors.

25,734
CFPB complaints filed
1,405
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Arizona

Arizona filings are dispersed: the top three collectors hold only 11.7% of 25,734 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Arizona residents in this extract is Encore Capital Group Inc. (11.7% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Most-complained-about collectors in Arizona

By complaints filed from this state

complaints

What this shows These eight collectors draw the most complaints from Arizona residents, usually national bureaus and large debt buyers operating in every state.

Source CFPB Consumer Complaint Database

Where Arizona's 25,734 complaints concentrate

Top-three collectors vs the rest of this state's filings

complaints

What this shows The top three names account for 11.7% of Arizona filings in this extract, a state-specific concentration cut, not a national grade curve.

Source CFPB Consumer Complaint Database

Active Debt Collectors

Sorted by most complaints

Encore Capital Group Inc.

D
1,112 total complaints ↑ rising

Portfolio Recovery Associates, LLC

D
970 total complaints ↑ rising

Transunion Intermediate Holdings, Inc.

D
933 total complaints ↑ rising

Experian Information Solutions Inc.

D
909 total complaints ↑ rising

Equifax, Inc.

D
867 total complaints ↑ rising

Resurgent Capital Services L.P.

D
835 total complaints ↑ rising

CL Holdings LLC

C
816 total complaints ↑ rising

Transworld Systems Inc

D
438 total complaints → stable

CCS Financial Services, Inc.

F
408 total complaints ↑ rising

Capital ONE Financial Corporation

D
399 total complaints → stable

Kriya Capital, LLC

D
383 total complaints ↑ rising

National Credit Systems,Inc.

D
374 total complaints ↑ rising

Bread Financial Holdings, Inc.

C
363 total complaints ↑ rising

Wells Fargo & Company

D
362 total complaints ↑ rising

Synchrony Financial

D
357 total complaints → stable

Citibank, N.a.

D
304 total complaints → stable

Jpmorgan Chase & Co.

D
302 total complaints ↑ rising

T.S. Holdings

F
259 total complaints ↑ rising

U.S. Collections West, Inc.

D
255 total complaints → stable

Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis

F
247 total complaints ↑ rising

I.C. System, Inc.

C
245 total complaints ↑ rising

Radius Global Solutions LLC

D
219 total complaints ↑ rising

Bank of America, National Association

D
212 total complaints → stable

Convergent Resources, Inc.

D
212 total complaints ↓ falling

Caine & Weiner Company, Inc.

D
199 total complaints ↑ rising

W&A Intermediate Co., LLC

F
196 total complaints ↑ rising

Gurstel Law Firm, P.C.

D
187 total complaints → stable

Affirm Holdings, Inc

F
183 total complaints ↑ rising

ERC

D
183 total complaints ↓ falling

Harris & Harris, Ltd.

D
164 total complaints ↑ rising

Medical Society Business Services, Inc.

D
157 total complaints ↓ falling

Aldous & Associates, PLLC

D
147 total complaints ↑ rising

American Express Company

D
145 total complaints ↑ rising

Healthcare Collections-I, LLC

F
140 total complaints ↓ falling

Thunderbird Collection Specialists, Inc.

F
130 total complaints ↓ falling

Navient Solutions, LLC.

D
126 total complaints ↓ falling

National Credit Adjusters, LLC

D
125 total complaints ↑ rising

Servicer under contract with Federal Student Aid

F
123 total complaints ↑ rising

Discover Bank

D
114 total complaints ↓ falling

Spring Oaks Capital, LLC

F
114 total complaints ↑ rising

RSI Enterprises, Inc.

D
111 total complaints ↓ falling

Collections USA, Inc.

D
106 total complaints → stable

Sequium Asset Solutions, LLC

F
106 total complaints ↑ rising

TD Bank US Holding Company

D
103 total complaints ↑ rising

Afni Inc.

D
102 total complaints ↓ falling

HW Holding, Inc

D
101 total complaints → stable

NCB Management Services Inc.

D
101 total complaints ↑ rising

Central Portfolio Control Inc.

D
100 total complaints ↑ rising

Cavalry Investments, LLC

D
94 total complaints → stable

Southwest Credit Systems, L.P.

D
92 total complaints → stable

If a collector is contacting you in Arizona

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Arizona names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Arizona AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read with Arizona

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Arizona Resident

Arizona's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Arizona attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.