State complaint profile

Debt collection complaints in Washington

14,503 CFPB complaints filed against 1,146 debt collectors active in Washington.

Complaints
14,503
Collectors
1,146
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Washington at a glance

Washington consumers have filed 14,503 CFPB debt-collection complaints against 1,146 collectors.

14,503
CFPB complaints filed
1,146
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Washington

Washington filings are dispersed: the top three collectors hold only 0.2% of 14,503 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Washington residents in this extract is Encore Capital Group Inc. (0.2% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 6

Sorted by most complaints

Diverse Funding Associates LLC

D
8 total complaints ↑ rising

FMS Inc.

C
8 total complaints ↓ falling

Fresno Credit Bureau

C
8 total complaints ↓ falling

Fidelity National Information Services, Inc. (FNIS)

D
8 total complaints ↓ falling

Global Credit & Collection Corporation

D
8 total complaints ↓ falling

N.A.R., Inc.

D
8 total complaints ↓ falling

Pendrick Capital Partners Holding, LLC

C
8 total complaints ↓ falling

Select Portfolio Servicing, Inc.

F
8 total complaints ↓ falling

Truist Financial Corporation

F
8 total complaints ↑ rising

USCB, Inc.

D
8 total complaints ↓ falling

Virtuoso Sourcing Group, LLC.

F
8 total complaints ↓ falling

Absolute Resolutions Corp.

C
7 total complaints ↑ rising

American Credit Acceptance, LLC

D
7 total complaints ↑ rising

Avant Holding Company, Inc.

F
7 total complaints ↑ rising

Credit Card Receivables Fund Incorporated

D
7 total complaints ↓ falling

Fifth Third Financial Corporation

D
7 total complaints → stable

First Portfolio Servicing Inc

F
7 total complaints ↑ rising

JH Portfolio Debt Equities, LLC

D
7 total complaints ↓ falling

Jim Bottin Enterprises, Inc

D
7 total complaints → stable

Jonathan Neil & Associates, Inc

D
7 total complaints ↓ falling

Maximus Federal Services, Inc.

F
7 total complaints ↑ rising

Medical Data Systems, Inc.

D
7 total complaints ↓ falling

Mr. Cooper Group Inc.

F
7 total complaints ↓ falling

Nationstar Mortgage LLC

D
7 total complaints ↓ falling

National Commercial Services, Inc

D
7 total complaints ↓ falling

R & B Corporation of Virginia

D
7 total complaints ↓ falling

Rainier Collection Services, Inc.

C
7 total complaints ↓ falling

Real Time Group, Inc.

D
7 total complaints ↓ falling

Riverwalk Financial Corporation

F
7 total complaints ↓ falling

SIMM Associates, Inc.

D
7 total complaints → stable

Strategic Alliances, Inc.

D
7 total complaints ↓ falling

Tate and Kirlin Assoc

D
7 total complaints ↓ falling

Van Ru Credit Corporation

C
7 total complaints ↓ falling

Vital Solutions, Inc.

C
7 total complaints ↓ falling

WLCC

C
7 total complaints → stable

Accelerated Financial Solutions, LLC

D
6 total complaints ↓ falling

Allied International Credit Corp., (US)

C
6 total complaints ↓ falling

Alpha Recovery Corp

D
6 total complaints ↓ falling

Atlantic Recovery Solutions LLC

D
6 total complaints → stable

Cashcall, Inc.

D
6 total complaints ↓ falling

Coast Professional, Inc.

D
6 total complaints ↓ falling

Credit Bureau of Napa County, Inc.

D
6 total complaints ↓ falling

Collection Management Holdings, LLC

F
6 total complaints ↑ rising

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)

D
6 total complaints ↓ falling

Computer Credit, Inc.

C
6 total complaints ↓ falling

Concord Servicing Corporation

C
6 total complaints ↑ rising

Continental Finance Company, LLC

C
6 total complaints ↑ rising

EdFinancial Services

C
6 total complaints ↑ rising

Exeter Finance, LLC.

D
6 total complaints ↑ rising

Financial Recovery Services, Inc.

D
6 total complaints ↓ falling

If a collector is contacting you in Washington

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Washington resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Washington

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Washington Resident

Three parallel channels apply in Washington: the CFPB complaint form (powers this dataset), the Washington attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.