State complaint profile
Debt collection complaints in Washington
14,503 CFPB complaints filed against 1,146 debt collectors active in Washington.
- Complaints
- 14,503
- Collectors
- 1,146
- Top collector
- Encore Capital Group Inc.
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
Washington at a glance
Washington consumers have filed 14,503 CFPB debt-collection complaints against 1,146 collectors.
- 14,503
- CFPB complaints filed
- 1,146
- collectors active here
- #1
- most-complained: Encore Capital Group Inc.
State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.
Insights: Debt Collection in Washington
Washington filings are dispersed: the top three collectors hold only 13.6% of 14,503 complaints.
Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.
The collector with the most complaints from Washington residents in this extract is Encore Capital Group Inc. (13.6% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.
Most-complained-about collectors in Washington
By complaints filed from this state
- Encore Capital Group Inc.
Encore Capital Group Inc.
720 complaints
- Portfolio Recovery Associates, LLC
Portfolio Recovery Associates, LLC
711 complaints
- CL Holdings LLC
CL Holdings LLC
535 complaints
- Resurgent Capital Services L.P.
Resurgent Capital Services L.P.
406 complaints
- Equifax, Inc.
Equifax, Inc.
309 complaints
- Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis 284
Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
284 complaints
- Transunion Intermediate Holdings, Inc. 252
Transunion Intermediate Holdings, Inc.
252 complaints
- CCS Financial Services, Inc. 249
CCS Financial Services, Inc.
249 complaints
What this shows These eight collectors draw the most complaints from Washington residents, usually national bureaus and large debt buyers operating in every state.
Where Washington's 14,503 complaints concentrate
Top-three collectors vs the rest of this state's filings
- Encore Capital Group I 720
Encore Capital Group Inc.
720 complaints
- Portfolio Recovery Ass 711
Portfolio Recovery Associates, LLC
711 complaints
- CL Holdings LLC 535
CL Holdings LLC
535 complaints
- All other collectors
Remaining collectors in Washington
12,537 complaints
What this shows The top three names account for 13.6% of Washington filings in this extract, a state-specific concentration cut, not a national grade curve.
Active Debt Collectors
Sorted by most complaintsEncore Capital Group Inc.
DPortfolio Recovery Associates, LLC
DCL Holdings LLC
CResurgent Capital Services L.P.
DEquifax, Inc.
DRowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis
FTransunion Intermediate Holdings, Inc.
DCCS Financial Services, Inc.
FExperian Information Solutions Inc.
DT.S. Holdings
FP.S.C., Inc
DTransworld Systems Inc
DCitibank, N.a.
DCapital ONE Financial Corporation
DI.C. System, Inc.
CBread Financial Holdings, Inc.
CSynchrony Financial
DRenton Collections Inc.
FI.q. Data International, Inc.
DBank of America, National Association
DERC
DAldous & Associates, PLLC
DNational Credit Systems,Inc.
DAlliance One, Inc.
DConvergent Resources, Inc.
DKriya Capital, LLC
DCaine & Weiner Company, Inc.
DEvergreen Professional Recoveries, Inc.
CHW Holding, Inc
DJpmorgan Chase & Co.
DNavient Solutions, LLC.
DMerchants Credit Corporation
DArmada Corp.
DWells Fargo & Company
DAmerican Express Company
DSuttell, Hammer & White, P.S
DAfni Inc.
DRadius Global Solutions LLC
DNCB Management Services Inc.
DRay Klein, Inc.
DBonneville Billing and Collections
DU.s. Bancorp
DWaypoint Resource Group, LLC
FSunrise Credit Services, Inc
DDiversified Consultants, Inc.
DHarris & Harris, Ltd.
DSouthwest Credit Systems, L.P.
DSpring Oaks Capital, LLC
FAudit & Adjustment Co. Inc.
DSequium Asset Solutions, LLC
FIf a collector is contacting you in Washington
Start with the federal complaint record, then verify any state-law question with an official source.
- Check the collector's national record and grade before you respond or pay. Browse rankings
- Demand written debt validation within 30 days of first contact. Validation letter
- Use the CFPB complaint process and check official Washington resources for state-specific options. Your rights
Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.
Read our methodology - how this data is sourced, computed, and verified.
Read with Washington
- Encore Capital Group Inc. Leads Washington complaint volume in this extract
- Indiana complaint profile Nearest volume peer (14,412 complaints)
- Massachusetts complaint profile Nearest volume peer (13,646 complaints)
- Recent-12-month collector leaderboard Mid-volume states still host national debt buyers with rising filings
- Your rights under the FDCPA Federal rights apply the same way regardless of state filing volume
- Compare collectors side-by-side Check response rates for the agencies contacting Washington residents
According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.
Filing a Complaint as a Washington Resident
Three parallel channels apply in Washington: the CFPB complaint form (powers this dataset), the Washington attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |