This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 456 complaints

Cashcall, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 43 states, reputation grade D.

Complaints by issue type

What consumers report about Cashcall, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record cashcall-inc Cashcall, Inc.

Grade D · 456 CFPB filings · 100% timely · lead issue: Communication tactics · vol #300 · compose #281

  • VOL 456
  • GRADE D
  • 12MO 1
  • STATES 43
  • TIMELY 100%
  • DISPUTE 24%
  • ISSUE Communication tactics
  • RANK #300
  • COMPOSE #281

Volume peers

Nearest volume peer: Mr. Cooper Group Inc. (457 complaints)

Cashcall, Inc. (this)Cashcall, Inc. (this)456Mr. Cooper Group Inc.Mr. Cooper Group Inc.457Tower Loan of Mississippi, Inc.Tower Loan of Mississippi, I…460Williams, Rush & Associates, LLCWilliams, Rush & Associates,…460Advance America, Cash Advance Centers, Inc.Advance America, Cash Advanc…462
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Cashcall, Inc.'s 456 CFPB complaints sit next to Mr. Cooper Group Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 456 complaints break down

Every complaint issue type on record for Cashcall, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
52.6/100
Cashcall, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
456
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
24%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

40.4% of Cashcall, Inc.'s CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
California 40.4%
184 of 456 filings · 43 states touched
Seasonal peak
2025-01 8.2%
8–15% band · 6 filings
Corpus ranks
#300 volume
#281 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Cashcall, Inc. compare to its peers?

How does CASHCALL, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
CASHCALL, INC. National average
Complaints (last 12 mo)lower is better
1
41
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
24%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Cashcall, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 5%10%15%20%25%30% Timely response rate (%) Dispute rate (%) Cashcall, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Cashcall, Inc.Williams, Rush & Associates, LLCTower Loan of Mississippi, Inc.Atlantic Recovery Solutions LLCAdvance America, Cash Advance Centers, Inc.Patient Accounting Service CenterP&B Capital Group, LLCRiverwalk Financial CorporationMeridian Financial Services, Inc.The Phoenix Recovery Group
Source: CFPB Consumer Complaint Database

Cashcall, Inc.'s complaint volume in context

Cashcall, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

456 Top 6% higher than 94% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Cashcall, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-01 2026-03

Issue Detail Breakdown

Issue Complaints
Communication tactics
134
Cont'd attempts collect debt not owed
73
False statements or representation
69
Taking/threatening an illegal action
55
Disclosure verification of debt
34
Improper contact or sharing of info
31
Took or threatened to take negative or legal action
24
Attempts to collect debt not owed
21
Written notification about debt
10
Threatened to contact someone or share information improperly
5

Where do complaints against Cashcall, Inc. come from?

Cashcall, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Cashcall, Inc.

Across 43 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Cashcall, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 456.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.56236323851203%.

4 peers

Know your rights before responding to Cashcall, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.