State complaint profile

Debt collection complaints in Washington

14,503 CFPB complaints filed against 1,146 debt collectors active in Washington.

Complaints
14,503
Collectors
1,146
Top collector
Encore Capital Group Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Washington at a glance

Washington consumers have filed 14,503 CFPB debt-collection complaints against 1,146 collectors.

14,503
CFPB complaints filed
1,146
collectors active here
#1
most-complained: Encore Capital Group Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Washington

Washington filings are dispersed: the top three collectors hold only 0.2% of 14,503 complaints.

Mid-volume states still host national debt buyers with rising recent filings. Read the concentration chart against the peer states before treating the #1 name as structural.

The collector with the most complaints from Washington residents in this extract is Encore Capital Group Inc. (0.2% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 5

Sorted by most complaints

Oliphant United, Inc.

F
11 total complaints ↑ rising

Patient Accounting Service Center

D
11 total complaints → stable

Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch

D
11 total complaints ↓ falling

Santander Holdings USA, Inc.

F
11 total complaints ↑ rising

Action Collection Service

D
10 total complaints → stable

Alorica Inc.

D
10 total complaints ↓ falling

CNG Financial Corporation

D
10 total complaints → stable

Fast and Fair Collection Solutions, LLC

B
10 total complaints ↑ rising

General Motors Financial Company, Inc.

D
10 total complaints ↑ rising

Hyundai Capital America

C
10 total complaints ↑ rising

Midwest Recovery Systems

F
10 total complaints ↓ falling

Northland Group Inc

C
10 total complaints ↓ falling

ORG GC GP Buyer, LLC

D
10 total complaints ↓ falling

Zions Debt Holdings

F
10 total complaints ↑ rising

AES/Pheaa

D
9 total complaints ↓ falling

Ascension Point Recovery Services, LLC

C
9 total complaints ↓ falling

Asset Management Outsourcing, Inc.

D
9 total complaints ↓ falling

Asset Recovery Solutions, LLC

D
9 total complaints ↓ falling

Atlanticus Services Corporation

D
9 total complaints ↑ rising

Bankers Healthcare Group LLC

C
9 total complaints ↓ falling

CLGF Holdco 1, LLC

F
9 total complaints ↑ rising

Credit Acceptance Corporation

D
9 total complaints ↑ rising

Client Services, Inc.

D
9 total complaints → stable

Consumer Adjustment Company Incorporated

D
9 total complaints → stable

Continental Services Group, Inc. d/b/a ConServe

C
9 total complaints → stable

Credit Protection Association, L.P.

D
9 total complaints ↓ falling

Crown Asset Management, LLC, Duluth, GA Branch

D
9 total complaints → stable

Global Lending Services LLC

C
9 total complaints ↑ rising

Mohela

F
9 total complaints ↑ rising

Media Collections, Inc

C
9 total complaints → stable

Mountain Run Solutions, LLC

F
9 total complaints ↓ falling

National Business Factors

C
9 total complaints ↓ falling

Opportunity Financial, LLC

C
9 total complaints ↑ rising

Performant Financial Corporation

D
9 total complaints ↓ falling

Platinum Holdings Group, LLC

F
9 total complaints ↓ falling

Rozlin Financial Group, Inc.

C
9 total complaints ↑ rising

Specialized Loan Servicing Holdings LLC

D
9 total complaints ↓ falling

Summit A*R, Inc.

D
9 total complaints ↑ rising

Trident Asset Management, L.L.C.

F
9 total complaints ↓ falling

Valor Intelligent Processing, LLC

F
9 total complaints ↑ rising

Wilber and Associates, P.C.

D
9 total complaints → stable

Ad Astra Recovery Services Inc

D
8 total complaints ↓ falling

American First Finance, Inc.

F
8 total complaints → stable

Automated Accounts, Inc.

B
8 total complaints ↓ falling

BlueChip Financial

C
8 total complaints ↓ falling

CCF Intermediate Holdings LLC

F
8 total complaints ↑ rising

Contract Callers Inc

D
8 total complaints ↑ rising

Credit Concepts, Inc.

D
8 total complaints ↓ falling

Capital Accounts, LLC

F
8 total complaints ↓ falling

Consumer Portfolio Services, Inc.

D
8 total complaints ↑ rising

If a collector is contacting you in Washington

Start with the federal complaint record, then verify any state-law question with an official source.

  • Check the collector's national record and grade before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact. Validation letter
  • Use the CFPB complaint process and check official Washington resources for state-specific options. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Washington

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Washington Resident

Three parallel channels apply in Washington: the CFPB complaint form (powers this dataset), the Washington attorney general's consumer protection division, and the state banking-and-finance regulator. Prefer the CFPB first for a public record and required company response within 15 days. Open the CFPB complaint form.