What is the most common complaint against Real Time Group, Inc.?

The most common issue consumers report about Real Time Group, Inc. is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 530 complaints filed with the CFPB.

Are complaints against Real Time Group, Inc. increasing or decreasing?

Complaints against Real Time Group, Inc. are falling. The company received 21 complaints in the last 12 months, showing improvement over prior periods.

What is Real Time Group, Inc.'s reputation grade?

Real Time Group, Inc. has a reputation grade of D (score: 50.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Real Time Group, Inc. respond to consumer complaints?

Real Time Group, Inc. has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.

In how many states does Real Time Group, Inc. operate?

Real Time Group, Inc. has received CFPB complaints from consumers in 44 states, with the most complaints from California (160 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Real Time Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 44 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

141
Cont'd attempts collect debt not owed

100
Written notification about debt

73
False statements or representation

69
Disclosure verification of debt

55
Took or threatened to take negative or legal action

37

Data updated September 2026

CFPB complaint disposition

CCDB record real-time-group-inc Real Time Group, Inc.

Grade D · 530 CFPB filings · 92% timely · lead issue: Attempts to collect debt not owed · vol #260 · compose #4065

VOL 530
GRADE D
12MO 21
STATES 44
TIMELY 92%
DISPUTE 19%
ISSUE Attempts to collect debt n…
RANK #260
COMPOSE #4,065

Volume peers

Nearest volume peer: Performant Financial Corporation (531 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Real Time Group, Inc.'s 530 CFPB complaints sit next to Performant Financial Corporation on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

30.2% of Real Time Group, Inc.'s CFPB filings land in California

High volume does not equal a clean composite: Real Time Group, Inc. is volume #260 but composite #4,065, while California dominates the geography. Corpus placement method.

Dominant state: California 30.2%; 160 of 530 filings · 44 states touched
Seasonal peak: 2025-05 10.2%; 8–15% band · 6 filings
Divergent corpus ranks: #260 volume; #4,065 composite; Cleanest-composite ladder is 3,805 places worse than volume

How does Real Time Group, Inc. compare to its peers?

How does Real Time Group, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Real Time Group, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

92%

98%

91%

Consumer-dispute ratelower is better

19%

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-01 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	141
Cont'd attempts collect debt not owed	100
Written notification about debt	73
False statements or representation	69
Disclosure verification of debt	55
Took or threatened to take negative or legal action	37
Communication tactics	36
Improper contact or sharing of info	8
Taking/threatening an illegal action	7
Threatened to contact someone or share information improperly	3

Where do complaints against Real Time Group, Inc. come from?

Real Time Group, Inc.'s own per-state count, not a national baseline.

California

160
Florida

48
Texas

29
Maryland

23
Nevada

21
Ohio

18
Georgia

17
New York

17

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Real Time Group, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 530.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 91.61904761904762%.

4 peers

Know your rights before responding to Real Time Group, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.