This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 207 complaints

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) - Debt Collector Complaint Profile

CFPB complaint profile across 37 states, reputation grade D.

Complaints by issue type

What consumers report about Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record community-loan-servicing-llc-formerly-known-as-bayview-loan-servicing-llc Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)

Grade D · 207 CFPB filings · 100% timely · lead issue: Cont'd attempts collect debt not owed · vol #517 · compose #114

  • VOL 207
  • GRADE D
  • 12MO 1
  • STATES 37
  • TIMELY 100%
  • DISPUTE 19%
  • ISSUE Cont'd attempts collect de…
  • RANK #517
  • COMPOSE #114

Volume peers

Nearest volume peer: Kohn Law Firm S.C. (207 complaints)

Kohn Law Firm S.C.Kohn Law Firm S.C.207Mountain Land Collections, Inc.Mountain Land Collections, I…207Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) (this)Community Loan Servicing, LL…207Eastern Revenue, Inc.Eastern Revenue, Inc.208Knight Adjustment BureauKnight Adjustment Bureau208
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)'s 207 CFPB complaints sit next to Kohn Law Firm S.C. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 207 complaints break down

Every complaint issue type on record for Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC), not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
55.4/100
Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
207
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
19%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) spreads filings across 37 states - California leads at only 11.6%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 11.6% across 37 states
Seasonal peak
2025-12 9.8%
8–15% band · 4 filings
Corpus ranks
#517 volume
#114 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) compare to its peers?

How does Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) National average
Complaints (last 12 mo)lower is better
1
41
268
Timely-response ratehigher is better
100%
97%
91%
Consumer-dispute ratelower is better
19%
38%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 85%90%95%100%105% 0%10%20%30%40%50%60% Timely response rate (%) Dispute rate (%) Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) vs. 10 similar-volume peers, by response speed and dispute rate Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)Kohn Law Firm S.C.Mountain Land Collections, Inc.Turning Point Solutions LLCKnight Adjustment BureauEastern Revenue, Inc.Financial Asset Management Systems IncTotal Card, Inc.Frederick J. Hanna & Associates, P.C. (closed)Brown and Joseph, LtdNational Business Factors
Source: CFPB Consumer Complaint Database

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)'s complaint volume in context

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

207 Top 10% higher than 90% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2021-02 2026-02

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
43
Attempts to collect debt not owed
36
Disclosure verification of debt
25
Written notification about debt
23
Took or threatened to take negative or legal action
23
Communication tactics
20
False statements or representation
19
Taking/threatening an illegal action
13
Improper contact or sharing of info
5

Where do complaints against Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) come from?

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)'s own per-state count, not a national baseline.

Top states by complaints against Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)

Across 37 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC): nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 207.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.51923076923077%.

4 peers

Know your rights before responding to Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC): FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.