What is the most common complaint against Maximus Federal Services, Inc.?

The most common issue consumers report about Maximus Federal Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 605 complaints filed with the CFPB.

Are complaints against Maximus Federal Services, Inc. increasing or decreasing?

Complaints against Maximus Federal Services, Inc. are rising. The company received 301 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Maximus Federal Services, Inc.'s reputation grade?

Maximus Federal Services, Inc. has a reputation grade of F (score: 46.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Maximus Federal Services, Inc. respond to consumer complaints?

Maximus Federal Services, Inc. has a 100% timely response rate to CFPB complaints.

In how many states does Maximus Federal Services, Inc. operate?

Maximus Federal Services, Inc. has received CFPB complaints from consumers in 38 states, with the most complaints from Texas (93 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Maximus Federal Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 38 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

261
Took or threatened to take negative or legal action

132
False statements or representation

104
Written notification about debt

83
Communication tactics

12
Electronic communications

7

Data updated September 2026

CFPB complaint disposition

CCDB record maximus-federal-services-inc Maximus Federal Services, Inc.

Grade F · 605 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #235 · compose #4411

VOL 605
GRADE F
12MO 301
STATES 38
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #235
COMPOSE #4,411

Volume peers

Nearest volume peer: KBR Inc DBA Rash Curtis & Associates (606 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Maximus Federal Services, Inc.'s 605 CFPB complaints sit next to KBR Inc DBA Rash Curtis & Associates on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Texas is the plurality state for Maximus Federal Services, Inc. (15.4%)

Volume rank #235 and composite rank #4,411 diverge by 4,176 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 15.4%; Mid-band (15–30%) · 38 states with ≥1 filing
Seasonal peak: 2019-05 9.8%; 8–15% band · 9 filings
Divergent corpus ranks: #235 volume; #4,411 composite; Cleanest-composite ladder is 4,176 places worse than volume

How does Maximus Federal Services, Inc. compare to its peers?

How does Maximus Federal Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Maximus Federal Servic… National average

Complaints (last 12 mo)lower is better

301

268

Timely-response ratehigher is better

100%

94%

91%

Consumer-dispute ratelower is better

10%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-10 2025-10

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	261
Took or threatened to take negative or legal action	132
False statements or representation	104
Written notification about debt	83
Communication tactics	12
Electronic communications	7
Threatened to contact someone or share information improperly	6

Where do complaints against Maximus Federal Services, Inc. come from?

Maximus Federal Services, Inc.'s own per-state count, not a national baseline.

Texas

93
California

59
Georgia

48
Florida

47
New York

38
South Carolina

29
North Carolina

27
Pennsylvania

26

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Maximus Federal Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 605.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Maximus Federal Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.