This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 806 complaints

Select Portfolio Servicing, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 42 states, reputation grade F.

Complaints by issue type

What consumers report about Select Portfolio Servicing, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record select-portfolio-servicing-inc Select Portfolio Servicing, Inc.

Grade F · 806 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #180 · compose #419

  • VOL 806
  • GRADE F
  • 12MO 39
  • STATES 42
  • TIMELY 99%
  • DISPUTE 35%
  • ISSUE Attempts to collect debt n…
  • RANK #180
  • COMPOSE #419

Volume peers

Nearest volume peer: Southwest Recovery Services, Inc. (807 complaints)

Continental Finance Company, LLCContinental Finance Company,…795Helvey & Associates, Inc., Warsaw, IN BranchHelvey & Associates, Inc., W…798McCarthy, Burgess & Wolff, Inc.McCarthy, Burgess & Wolff, I…800Select Portfolio Servicing, Inc. (this)Select Portfolio Servicing, …806Southwest Recovery Services, Inc.Southwest Recovery Services,…807
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Select Portfolio Servicing, Inc.'s 806 CFPB complaints sit next to Southwest Recovery Services, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 806 complaints break down

Every complaint issue type on record for Select Portfolio Servicing, Inc., not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
48.8/100
Select Portfolio Servicing, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
806
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
35%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

California is the plurality state for Select Portfolio Servicing, Inc. (17.9%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
California 17.9%
Mid-band (15–30%) · 42 states with ≥1 filing
Seasonal peak
2019-03 12.5%
8–15% band · 5 filings
Corpus ranks
#180 volume
#419 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Select Portfolio Servicing, Inc. compare to its peers?

How does SELECT PORTFOLIO SERVICING, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
SELECT PORTFOLIO SERVICING, INC. National average
Complaints (last 12 mo)lower is better
39
211
268
Timely-response ratehigher is better
99%
95%
91%
Consumer-dispute ratelower is better
35%
19%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Select Portfolio Servicing, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Select Portfolio Servicing, Inc. vs. 10 similar-volume peers, by response speed and dispute rate Select Portfolio Servicing, Inc.Southwest Recovery Services, Inc.McCarthy, Burgess & Wolff, Inc.Helvey & Associates, Inc., Warsaw, IN BranchContinental Finance Company, LLCWeltman, Weinberg & Reis Co., L.P.A.Linebarger Goggan Blair & Sampson LLPArmy and Air Force Exchange ServiceJH Portfolio Debt Equities, LLCCollection Bureau of America Ltd.HYUNDAI CAPITAL AMERICA
Source: CFPB Consumer Complaint Database

Select Portfolio Servicing, Inc.'s complaint volume in context

Select Portfolio Servicing, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

806 Top 3% higher than 97% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Select Portfolio Servicing, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2018-01 2021-06

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
178
False statements or representation
142
Took or threatened to take negative or legal action
123
Written notification about debt
114
Disclosure verification of debt
111
Communication tactics
50
Cont'd attempts collect debt not owed
43
Taking/threatening an illegal action
33
Threatened to contact someone or share information improperly
6
Improper contact or sharing of info
6

Where do complaints against Select Portfolio Servicing, Inc. come from?

Select Portfolio Servicing, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Select Portfolio Servicing, Inc.

Across 42 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Select Portfolio Servicing, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 806.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.88198757763975%.

4 peers

Know your rights before responding to Select Portfolio Servicing, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.