What is the most common complaint against Select Portfolio Servicing, Inc.?

The most common issue consumers report about Select Portfolio Servicing, Inc. is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 806 complaints filed with the CFPB.

Are complaints against Select Portfolio Servicing, Inc. increasing or decreasing?

Complaints against Select Portfolio Servicing, Inc. are falling. The company received 39 complaints in the last 12 months, showing improvement over prior periods.

What is Select Portfolio Servicing, Inc.'s reputation grade?

Select Portfolio Servicing, Inc. has a reputation grade of F (score: 48.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Select Portfolio Servicing, Inc. respond to consumer complaints?

Select Portfolio Servicing, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 35% of cases.

In how many states does Select Portfolio Servicing, Inc. operate?

Select Portfolio Servicing, Inc. has received CFPB complaints from consumers in 42 states, with the most complaints from California (144 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Select Portfolio Servicing, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 42 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

178
False statements or representation

142
Took or threatened to take negative or legal action

123
Written notification about debt

114
Disclosure verification of debt

111
Communication tactics

50

Data updated September 2026

CFPB complaint disposition

CCDB record select-portfolio-servicing-inc Select Portfolio Servicing, Inc.

Grade F · 806 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #180 · compose #4253

VOL 806
GRADE F
12MO 39
STATES 42
TIMELY 99%
DISPUTE 35%
ISSUE Attempts to collect debt n…
RANK #180
COMPOSE #4,253

Volume peers

Nearest volume peer: Southwest Recovery Services, Inc. (807 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Select Portfolio Servicing, Inc.'s 806 CFPB complaints sit next to Southwest Recovery Services, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

California is the plurality state for Select Portfolio Servicing, Inc. (17.9%)

Volume rank #180 and composite rank #4,253 diverge by 4,073 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 17.9%; Mid-band (15–30%) · 42 states with ≥1 filing
Seasonal peak: 2019-03 12.5%; 8–15% band · 5 filings
Divergent corpus ranks: #180 volume; #4,253 composite; Cleanest-composite ladder is 4,073 places worse than volume

How does Select Portfolio Servicing, Inc. compare to its peers?

How does SELECT PORTFOLIO SERVICING, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

SELECT PORTFOLIO SERVI… National average

Complaints (last 12 mo)lower is better

211

268

Timely-response ratehigher is better

99%

95%

91%

Consumer-dispute ratelower is better

35%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-01 2021-06

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	178
False statements or representation	142
Took or threatened to take negative or legal action	123
Written notification about debt	114
Disclosure verification of debt	111
Communication tactics	50
Cont'd attempts collect debt not owed	43
Taking/threatening an illegal action	33
Threatened to contact someone or share information improperly	6
Improper contact or sharing of info	6

Where do complaints against Select Portfolio Servicing, Inc. come from?

Select Portfolio Servicing, Inc.'s own per-state count, not a national baseline.

California

144
Florida

111
Georgia

85
New York

60
New Jersey

49
Maryland

32
Connecticut

28
Missouri

28

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Select Portfolio Servicing, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 806.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.88198757763975%.

4 peers

Know your rights before responding to Select Portfolio Servicing, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.