This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 1,646 complaints

Exeter Finance, LLC. - Debt Collector Complaint Profile

CFPB complaint profile across 45 states, reputation grade D.

Complaints by issue type

What consumers report about Exeter Finance, LLC.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record exeter-finance-llc Exeter Finance, LLC.

Grade D · 1,646 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #110 · compose #115

  • VOL 1,646
  • GRADE D
  • 12MO 775
  • STATES 45
  • TIMELY 100%
  • DISPUTE 13%
  • ISSUE Attempts to collect debt n…
  • RANK #110
  • COMPOSE #115

Volume peers

Nearest volume peer: Paypal Holdings, Inc (1,644 complaints)

Monterey Financial Services LLCMonterey Financial Services …1,629Paypal Holdings, IncPaypal Holdings, Inc1,644United Collection Bureau, Inc.United Collection Bureau, In…1,644Exeter Finance, LLC. (this)Exeter Finance, LLC. (this)1,646Enova International, Inc.Enova International, Inc.1,655
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Exeter Finance, LLC.'s 1,646 CFPB complaints sit next to Paypal Holdings, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 1,646 complaints break down

Every complaint issue type on record for Exeter Finance, LLC., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
55.4/100
Exeter Finance, LLC.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
1,646
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
13%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Georgia is the plurality state for Exeter Finance, LLC. (15.3%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Georgia 15.3%
Mid-band (15–30%) · 45 states with ≥1 filing
Seasonal peak
2015-03 11.1%
8–15% band · 1 filings
Corpus ranks
#110 volume
#115 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Exeter Finance, LLC. compare to its peers?

How does Exeter Finance, LLC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Exeter Finance, LLC. National average
Complaints (last 12 mo)lower is better
775
210
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
13%
16%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Exeter Finance, LLC. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 80%85%90%95%100%105% 5%10%15%20%25%30% Timely response rate (%) Dispute rate (%) Exeter Finance, LLC. vs. 10 similar-volume peers, by response speed and dispute rate Exeter Finance, LLC.Paypal Holdings, IncUnited Collection Bureau, Inc.ENOVA INTERNATIONAL, INC.Monterey Financial Services LLCReceivables Management Partners, LLCThe Bureaus, Inc.TekCollect Inc.Dynamic Recovery Solutions, LLCCURO Intermediate HoldingsProfessional Debt Mediation, Inc.
Source: CFPB Consumer Complaint Database

Exeter Finance, LLC.'s complaint volume in context

Exeter Finance, LLC. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

1,646 Top 2% higher than 98% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Exeter Finance, LLC. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2015-03 2023-12

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
659
Took or threatened to take negative or legal action
417
False statements or representation
220
Written notification about debt
182
Communication tactics
110
Threatened to contact someone or share information improperly
24
Electronic communications
12
Cont'd attempts collect debt not owed
8
Disclosure verification of debt
8
Improper contact or sharing of info
5

Where do complaints against Exeter Finance, LLC. come from?

Exeter Finance, LLC.'s own per-state count, not a national baseline.

Top states by complaints against Exeter Finance, LLC.

Across 45 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Exeter Finance, LLC.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,646.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.8567335243553%.

4 peers

Know your rights before responding to Exeter Finance, LLC.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.