What is the most common complaint against Exeter Finance, LLC.?

The most common issue consumers report about Exeter Finance, LLC. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,646 complaints filed with the CFPB.

Are complaints against Exeter Finance, LLC. increasing or decreasing?

Complaints against Exeter Finance, LLC. are rising. The company received 775 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Exeter Finance, LLC.'s reputation grade?

Exeter Finance, LLC. has a reputation grade of D (score: 55.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Exeter Finance, LLC. respond to consumer complaints?

Exeter Finance, LLC. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.

In how many states does Exeter Finance, LLC. operate?

Exeter Finance, LLC. has received CFPB complaints from consumers in 45 states, with the most complaints from Georgia (252 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Exeter Finance, LLC. - Debt Collector Complaint Profile

CFPB complaint profile across 45 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

659
Took or threatened to take negative or legal action

417
False statements or representation

220
Written notification about debt

182
Communication tactics

110
Threatened to contact someone or share information improperly

24

Data updated September 2026

CFPB complaint disposition

CCDB record exeter-finance-llc Exeter Finance, LLC.

Grade D · 1,646 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #110 · compose #3269

VOL 1,646
GRADE D
12MO 775
STATES 45
TIMELY 100%
DISPUTE 13%
ISSUE Attempts to collect debt n…
RANK #110
COMPOSE #3,269

Volume peers

Nearest volume peer: Paypal Holdings, Inc (1,644 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Exeter Finance, LLC.'s 1,646 CFPB complaints sit next to Paypal Holdings, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Georgia is the plurality state for Exeter Finance, LLC. (15.3%)

Volume rank #110 and composite rank #3,269 diverge by 3,159 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Georgia 15.3%; Mid-band (15–30%) · 45 states with ≥1 filing
Seasonal peak: 2015-03 11.1%; 8–15% band · 1 filings
Divergent corpus ranks: #110 volume; #3,269 composite; Cleanest-composite ladder is 3,159 places worse than volume

How does Exeter Finance, LLC. compare to its peers?

How does Exeter Finance, LLC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Exeter Finance, LLC. National average

Complaints (last 12 mo)lower is better

775

210

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

13%

16%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-03 2023-12

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	659
Took or threatened to take negative or legal action	417
False statements or representation	220
Written notification about debt	182
Communication tactics	110
Threatened to contact someone or share information improperly	24
Electronic communications	12
Cont'd attempts collect debt not owed	8
Disclosure verification of debt	8
Improper contact or sharing of info	5

Where do complaints against Exeter Finance, LLC. come from?

Exeter Finance, LLC.'s own per-state count, not a national baseline.

Georgia

252
Texas

217
Florida

161
California

157
South Carolina

136
North Carolina

72
Illinois

71
Louisiana

53

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Exeter Finance, LLC.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,646.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.8567335243553%.

4 peers

Know your rights before responding to Exeter Finance, LLC.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.