What is the most common complaint against Fifth Third Financial Corporation?

The most common issue consumers report about Fifth Third Financial Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 651 complaints filed with the CFPB.

Are complaints against Fifth Third Financial Corporation increasing or decreasing?

Complaints against Fifth Third Financial Corporation have been stable. The company received 122 complaints in the last 12 months.

What is Fifth Third Financial Corporation's reputation grade?

Fifth Third Financial Corporation has a reputation grade of D (score: 55.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Fifth Third Financial Corporation respond to consumer complaints?

Fifth Third Financial Corporation has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Fifth Third Financial Corporation operate?

Fifth Third Financial Corporation has received CFPB complaints from consumers in 38 states, with the most complaints from Ohio (103 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Fifth Third Financial Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 38 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

189
Took or threatened to take negative or legal action

136
Communication tactics

96
Written notification about debt

70
False statements or representation

53
Cont'd attempts collect debt not owed

50

Data updated September 2026

CFPB complaint disposition

CCDB record fifth-third-financial-corporation Fifth Third Financial Corporation

Grade D · 651 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #214 · compose #3298

VOL 651
GRADE D
12MO 122
STATES 38
TIMELY 100%
DISPUTE 14%
ISSUE Attempts to collect debt n…
RANK #214
COMPOSE #3,298

Volume peers

Nearest volume peer: Reliant Capital Solutions, LLC (654 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Fifth Third Financial Corporation's 651 CFPB complaints sit next to Reliant Capital Solutions, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Ohio is the plurality state for Fifth Third Financial Corporation (15.8%)

Volume rank #214 and composite rank #3,298 diverge by 3,084 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Ohio 15.8%; Mid-band (15–30%) · 38 states with ≥1 filing
Seasonal peak: 2021-07 14.3%; 8–15% band · 8 filings
Divergent corpus ranks: #214 volume; #3,298 composite; Cleanest-composite ladder is 3,084 places worse than volume

How does Fifth Third Financial Corporation compare to its peers?

How does FIFTH THIRD FINANCIAL CORPORATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

FIFTH THIRD FINANCIAL … National average

Complaints (last 12 mo)lower is better

122

203

268

Timely-response ratehigher is better

100%

99%

91%

Consumer-dispute ratelower is better

14%

20%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-10 2023-08

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	189
Took or threatened to take negative or legal action	136
Communication tactics	96
Written notification about debt	70
False statements or representation	53
Cont'd attempts collect debt not owed	50
Disclosure verification of debt	22
Taking/threatening an illegal action	14
Improper contact or sharing of info	10
Threatened to contact someone or share information improperly	8

Where do complaints against Fifth Third Financial Corporation come from?

Fifth Third Financial Corporation's own per-state count, not a national baseline.

Ohio

103
Florida

88
Illinois

66
Michigan

51
North Carolina

48
Georgia

41
Indiana

40
Texas

40

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Fifth Third Financial Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 651.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.83739837398375%.

4 peers

Know your rights before responding to Fifth Third Financial Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.