State complaint profile

Debt collection complaints in Illinois

41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.

Complaints
41,794
Collectors
1,540
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois at a glance

Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.

41,794
CFPB complaints filed
1,540
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Illinois

Illinois filings are dispersed: the top three collectors hold only 0.2% of 41,794 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0.2% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 6

Sorted by most complaints

Opportunity Financial, LLC

C
21 total complaints ↑ rising

SinglePoint GI

F
21 total complaints ↑ rising

Specialized Loan Servicing Holdings LLC

D
21 total complaints ↓ falling

Synovus Bank

C
21 total complaints ↓ falling

Wilber and Associates, P.C.

D
21 total complaints → stable

AmerAssist A/R Solutions, Inc.

F
20 total complaints ↓ falling

American First Finance, Inc.

F
20 total complaints → stable

Ford Motor Credit Co.

D
20 total complaints → stable

Falls Collection Service Inc.

C
20 total complaints ↓ falling

National Collection Systems, Inc.

D
20 total complaints → stable

ARS National Services, Inc.

C
19 total complaints ↓ falling

Fidelity National Information Services, Inc. (FNIS)

D
19 total complaints ↓ falling

Jim Bottin Enterprises, Inc

D
19 total complaints → stable

Northstar Location Services, LLC

D
19 total complaints ↓ falling

Oliphant United, Inc.

F
19 total complaints ↑ rising

Platinum Holdings Group, LLC

F
19 total complaints ↓ falling

Sonnenschein Financial Services, Inc.

B
19 total complaints ↓ falling

Southwest Recovery Services, Inc.

D
19 total complaints → stable

Stanislaus Credit Control Service, Inc.

C
19 total complaints ↓ falling

Duncan Solutions, lnc.

D
18 total complaints ↓ falling

F.H. Cann & Associates, Inc.

D
18 total complaints ↑ rising

Great American Finance Co

C
18 total complaints → stable

Kingston Data & Credit International Inc.

F
18 total complaints ↑ rising

Lending Club Corp

D
18 total complaints ↓ falling

MoneyLion Inc.

F
18 total complaints ↑ rising

Thaxton Investment Corporation

D
18 total complaints ↑ rising

The Law Offices of Mitchell D. Bluhm & Associates

C
18 total complaints ↓ falling

Account Resolution Corporation

C
17 total complaints ↓ falling

Army and Air Force Exchange Service

F
17 total complaints ↑ rising

Atlantic Recovery Solutions LLC

D
17 total complaints → stable

EGL US, LLC

F
17 total complaints ↑ rising

Financial Business and Consumer Solutions.

D
17 total complaints ↓ falling

LTD Financial Services, L.P.

D
17 total complaints ↓ falling

Prestige Financial Services Inc

C
17 total complaints ↓ falling

Performant Financial Corporation

D
17 total complaints ↓ falling

Riverwalk Financial Corporation

F
17 total complaints ↓ falling

Avant Holding Company, Inc.

F
16 total complaints ↑ rising

Collection Bureau of America Ltd.

F
16 total complaints ↓ falling

Creditors' Protection Service, Inc.

B
16 total complaints ↓ falling

Fiserv Finxact Core

F
16 total complaints → stable

Forest Recovery Services LLC

D
16 total complaints ↑ rising

RGS Financial, Inc.

D
16 total complaints ↓ falling

Squaretwo Financial Corporation

D
16 total complaints ↓ falling

Sentry Credit, Inc.

D
16 total complaints ↓ falling

Shepherd Outsourcing, LLC

F
16 total complaints ↑ rising

USCB Corporation

D
16 total complaints ↑ rising

A/R Concepts, Inc.

B
15 total complaints ↓ falling

Account Control Technology, Inc.

C
15 total complaints ↓ falling

Altisource Portfolio Solutions, S.à r.l.

C
15 total complaints ↓ falling

Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)

D
15 total complaints ↓ falling

If a collector is contacting you in Illinois

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Illinois

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Illinois Resident

Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.