What is the most common complaint against Falls Collection Service Inc.?

The most common issue consumers report about Falls Collection Service Inc. is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 44 complaints filed with the CFPB.

Are complaints against Falls Collection Service Inc. increasing or decreasing?

Complaints against Falls Collection Service Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Falls Collection Service Inc.'s reputation grade?

Falls Collection Service Inc. has a reputation grade of C (score: 57.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Falls Collection Service Inc. respond to consumer complaints?

Falls Collection Service Inc. has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.

In how many states does Falls Collection Service Inc. operate?

Falls Collection Service Inc. has received CFPB complaints from consumers in 5 states, with the most complaints from Illinois (20 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Falls Collection Service Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

13
Written notification about debt

10
Disclosure verification of debt

8
False statements or representation

5
Took or threatened to take negative or legal action

4
Cont'd attempts collect debt not owed

3

Data updated September 2026

CFPB complaint disposition

CCDB record falls-collection-service-inc Falls Collection Service Inc.

Grade C · 44 CFPB filings · 91% timely · lead issue: Attempts to collect debt not owed · vol #1285 · compose #2858

VOL 44
GRADE C
12MO 0
STATES 5
TIMELY 91%
DISPUTE 20%
ISSUE Attempts to collect debt n…
RANK #1,285
COMPOSE #2,858

Volume peers

Nearest volume peer: ADP Inc. (44 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Falls Collection Service Inc.'s 44 CFPB complaints sit next to ADP Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

45.5% of Falls Collection Service Inc.'s CFPB filings land in Illinois

High volume does not equal a clean composite: Falls Collection Service Inc. is volume #1,285 but composite #2,858, while Illinois dominates the geography. Corpus placement method.

Dominant state: Illinois 45.5%; 20 of 44 filings · 5 states touched
Even monthly load: Peak under 8%; Highest month 2017-10 at 7.1% (2 filings)
Divergent corpus ranks: #1,285 volume; #2,858 composite; Cleanest-composite ladder is 1,573 places worse than volume

How does Falls Collection Service Inc. compare to its peers?

How does Falls Collection Service Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Falls Collection Servi… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

91%

100%

91%

Consumer-dispute ratelower is better

20%

39%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-10 2025-10

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	13
Written notification about debt	10
Disclosure verification of debt	8
False statements or representation	5
Took or threatened to take negative or legal action	4
Cont'd attempts collect debt not owed	3
Communication tactics	1

Where do complaints against Falls Collection Service Inc. come from?

Falls Collection Service Inc.'s own per-state count, not a national baseline.

Illinois

20
Wisconsin

17
California

4
Texas

2
Georgia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Falls Collection Service Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 44.

4 peers

Know your rights before responding to Falls Collection Service Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.