This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 403 complaints

Specialized Loan Servicing Holdings LLC - Debt Collector Complaint Profile

CFPB complaint profile across 39 states, reputation grade D.

Complaints by issue type

What consumers report about Specialized Loan Servicing Holdings LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record specialized-loan-servicing-holdings-llc Specialized Loan Servicing Holdings LLC

Grade D · 403 CFPB filings · 98% timely · lead issue: Attempts to collect debt not owed · vol #321 · compose #392

  • VOL 403
  • GRADE D
  • 12MO 0
  • STATES 39
  • TIMELY 98%
  • DISPUTE 33%
  • ISSUE Attempts to collect debt n…
  • RANK #321
  • COMPOSE #392

Volume peers

Nearest volume peer: Rozlin Financial Group, Inc. (403 complaints)

Hunt & HenriquesHunt & Henriques400Nationwide Capital Services, LLCNationwide Capital Services,…402USCB CorporationUSCB Corporation402Rozlin Financial Group, Inc.Rozlin Financial Group, Inc.403Specialized Loan Servicing Holdings LLC (this)Specialized Loan Servicing H…403
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Specialized Loan Servicing Holdings LLC's 403 CFPB complaints sit next to Rozlin Financial Group, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 403 complaints break down

Every complaint issue type on record for Specialized Loan Servicing Holdings LLC, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
50.1/100
Specialized Loan Servicing Holdings LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
403
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
33%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

California is the plurality state for Specialized Loan Servicing Holdings LLC (27.3%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
California 27.3%
Mid-band (15–30%) · 39 states with ≥1 filing
Spike month
2025-12 15.1%
174 filings that month · spiky (≥15% of series)
Corpus ranks
#321 volume
#392 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Specialized Loan Servicing Holdings LLC compare to its peers?

How does Specialized Loan Servicing Holdings LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Specialized Loan Servicing Holdings LLC National average
Complaints (last 12 mo)lower is better
0
127
268
Timely-response ratehigher is better
98%
99%
91%
Consumer-dispute ratelower is better
33%
14%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Specialized Loan Servicing Holdings LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Specialized Loan Servicing Holdings LLC vs. 9 similar-volume peers, by response speed and dispute rate Specialized Loan Servicing Holdings LLCRozlin Financial Group, Inc.USCB CorporationHunt & HenriquesNational Collection Systems, Inc.Simon's Agency, Inc.California Business Bureau, Inc.Fidelity National Information Services, Inc. (FNIS)Herbert P. Sears Co., Inc.PlusFour, Inc
Source: CFPB Consumer Complaint Database

Specialized Loan Servicing Holdings LLC's complaint volume in context

Specialized Loan Servicing Holdings LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

403 Top 6% higher than 94% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Specialized Loan Servicing Holdings LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
119
False statements or representation
66
Written notification about debt
58
Took or threatened to take negative or legal action
56
Cont'd attempts collect debt not owed
37
Disclosure verification of debt
34
Communication tactics
19
Taking/threatening an illegal action
6
Improper contact or sharing of info
4
Threatened to contact someone or share information improperly
3

Where do complaints against Specialized Loan Servicing Holdings LLC come from?

Specialized Loan Servicing Holdings LLC's own per-state count, not a national baseline.

Top states by complaints against Specialized Loan Servicing Holdings LLC

Across 39 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Specialized Loan Servicing Holdings LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 403.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.26302729528535%.

4 peers

Know your rights before responding to Specialized Loan Servicing Holdings LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.