State complaint profile

Debt collection complaints in Illinois

41,794 CFPB complaints filed against 1,540 debt collectors active in Illinois.

Complaints
41,794
Collectors
1,540
Top collector
Resurgent Capital Services L.P.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Illinois at a glance

Illinois consumers have filed 41,794 CFPB debt-collection complaints against 1,540 collectors.

41,794
CFPB complaints filed
1,540
collectors active here
#1
most-complained: Resurgent Capital Services L.P.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Illinois

Illinois filings are dispersed: the top three collectors hold only 0.1% of 41,794 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Illinois residents in this extract is Resurgent Capital Services L.P. (0.1% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 7

Sorted by most complaints

Duvera Billing Services, LLC

D
15 total complaints ↓ falling

FEDChex Recovery, LLC

F
15 total complaints ↑ rising

First Advantage LNS Inc.

F
15 total complaints ↓ falling

Glass Mountain Capital, LLC

D
15 total complaints ↓ falling

Heavner, Beyers & Mihlar LLC

C
15 total complaints ↑ rising

Klarna AB

F
15 total complaints ↑ rising

McCalla Raymer Leibert Pierce, LLC

F
15 total complaints ↓ falling

Media Collections, Inc

C
15 total complaints → stable

Nationwide Recovery Systems, Ltd

D
15 total complaints ↓ falling

Perfection Collection

D
15 total complaints ↓ falling

Phillips & Cohen Associates, Ltd.

D
15 total complaints → stable

Retrieval-Masters Creditors Bureau, Inc., Elmsford, NY Branch

D
15 total complaints ↓ falling

Security Finance Corp

C
15 total complaints ↑ rising

SUN Loan Company Inc.

C
15 total complaints ↑ rising

TCF National Bank

D
15 total complaints ↓ falling

A.R.M. Solutions, Inc.

C
14 total complaints ↓ falling

Associated Credit Services, Inc.

D
14 total complaints → stable

Continental Finance Company, LLC

C
14 total complaints ↑ rising

Enhanced Acquisitions, LLC

D
14 total complaints ↓ falling

First Data Corporation

D
14 total complaints ↓ falling

GFS II, LLC

F
14 total complaints → stable

Grant Mercantile Agency

D
14 total complaints ↓ falling

Lloyd & McDaniel, PLC

D
14 total complaints ↑ rising

Nationwide Acceptance LLC

C
14 total complaints → stable

Nationwide Capital Services, LLC

F
14 total complaints ↑ rising

Omega RMS, LLC

D
14 total complaints ↑ rising

Revco Management, LLC

F
14 total complaints ↑ rising

SLM Corporation

C
14 total complaints → stable

Second Round Limited Partnership, Austin, TX Branch

D
14 total complaints ↓ falling

Summit A*R, Inc.

D
14 total complaints ↑ rising

United Revenue Corporation

F
14 total complaints → stable

Admin Recovery, LLC

D
13 total complaints ↓ falling

Allied International Credit Corp., (US)

C
13 total complaints ↓ falling

Coast Professional, Inc.

D
13 total complaints ↓ falling

D&A Services, LLC

D
13 total complaints ↓ falling

Fay Servicing, LLC

D
13 total complaints ↓ falling

Frost-Arnett Company

D
13 total complaints ↓ falling

NCC Business Services, Inc.

D
13 total complaints ↓ falling

Northland Group Inc

C
13 total complaints ↓ falling

P&B Capital Group, LLC

F
13 total complaints → stable

Professional Finance Company, Inc.

D
13 total complaints ↓ falling

RMS-Recovery Management Services, Inc.

C
13 total complaints → stable

Regional Management Corporation

D
13 total complaints ↑ rising

Reliant Capital Solutions, LLC

D
13 total complaints ↑ rising

Sezzle Inc.

F
13 total complaints ↑ rising

Synergetic Communication Inc

D
13 total complaints ↑ rising

The Stark Collection Agency, Inc.

F
13 total complaints ↑ rising

Total Card, Inc.

D
13 total complaints ↓ falling

American Honda Finance Corp

D
12 total complaints → stable

Allied Collection Services, Inc. (Nevada)

D
12 total complaints ↓ falling

If a collector is contacting you in Illinois

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Illinois names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Illinois AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Illinois

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Illinois Resident

Illinois's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Illinois attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.