This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 488 complaints

Financial Business and Consumer Solutions. - Debt Collector Complaint Profile

CFPB complaint profile across 44 states, reputation grade D.

Complaints by issue type

What consumers report about Financial Business and Consumer Solutions.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record financial-business-and-consumer-solutions Financial Business and Consumer Solutions.

Grade D · 488 CFPB filings · 94% timely · lead issue: Attempts to collect debt not owed · vol #278 · compose #269

  • VOL 488
  • GRADE D
  • 12MO 0
  • STATES 44
  • TIMELY 94%
  • DISPUTE 15%
  • ISSUE Attempts to collect debt n…
  • RANK #278
  • COMPOSE #269

Nearest volume peer: First Advantage LNS Inc. (489 complaints)

Hillcrest Davidson & AssociatesHillcrest Davidson & Associa…484SIMM Associates, Inc.SIMM Associates, Inc.487Financial Business and Consumer Solutions. (this)Financial Business and Consu…488First Advantage LNS Inc.First Advantage LNS Inc.489SinglePoint GISinglePoint GI491
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Financial Business and Consumer Solutions.'s 488 CFPB complaints sit next to First Advantage LNS Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 488 complaints break down

Every complaint issue type on record for Financial Business and Consumer Solutions., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
52.9/100
Financial Business and Consumer Solutions.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
488
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
94%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
15%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Financial Business and Consumer Solutions. spreads filings across 44 states - Florida leads at only 13.1%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Florida still leads at 13.1% across 44 states
Seasonal peak
2026-01 10.3%
8–15% band · 21 filings
Corpus ranks
#278 volume
#269 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Financial Business and Consumer Solutions. compare to its peers?

How does Financial Business and Consumer Solutions. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Financial Business and Consumer Solutions. National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
94%
69%
91%
Consumer-dispute ratelower is better
15%
23%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Financial Business and Consumer Solutions. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 60%70%80%90%100%110% 10%15%20%25% Timely response rate (%) Dispute rate (%) Financial Business and Consumer Solutions. vs. 8 similar-volume peers, by response speed and dispute rate Financial Business and Consumer Solutions.First Advantage LNS Inc.SIMM Associates, Inc.Hillcrest Davidson & AssociatesMerchants and Medical Credit Corporation, Inc.Bonneville Billing and CollectionsATG Credit, LLCSLM CORPORATIONPENTAGON FEDERAL CREDIT UNION
Source: CFPB Consumer Complaint Database

Financial Business and Consumer Solutions.'s complaint volume in context

Financial Business and Consumer Solutions. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

488 Top 5% higher than 95% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Financial Business and Consumer Solutions. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
161
Communication tactics
82
Cont'd attempts collect debt not owed
81
Written notification about debt
46
Disclosure verification of debt
39
False statements or representation
35
Took or threatened to take negative or legal action
20
Threatened to contact someone or share information improperly
11
Taking/threatening an illegal action
6
Improper contact or sharing of info
5

Where do complaints against Financial Business and Consumer Solutions. come from?

Financial Business and Consumer Solutions.'s own per-state count, not a national baseline.

Top states by complaints against Financial Business and Consumer Solutions.

Across 44 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Financial Business and Consumer Solutions.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Know your rights before responding to Financial Business and Consumer Solutions.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.