What is the most common complaint against Thaxton Investment Corporation?

The most common issue consumers report about Thaxton Investment Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 555 complaints filed with the CFPB.

Are complaints against Thaxton Investment Corporation increasing or decreasing?

Complaints against Thaxton Investment Corporation are rising. The company received 195 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Thaxton Investment Corporation's reputation grade?

Thaxton Investment Corporation has a reputation grade of D (score: 55.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Thaxton Investment Corporation respond to consumer complaints?

Thaxton Investment Corporation has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Thaxton Investment Corporation operate?

Thaxton Investment Corporation has received CFPB complaints from consumers in 25 states, with the most complaints from South Carolina (146 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Thaxton Investment Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 25 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

201
Took or threatened to take negative or legal action

128
Communication tactics

76
Written notification about debt

47
False statements or representation

43
Improper contact or sharing of info

25

Data updated September 2026

CFPB complaint disposition

CCDB record thaxton-investment-corporation Thaxton Investment Corporation

Grade D · 555 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #254 · compose #3202

VOL 555
GRADE D
12MO 195
STATES 25
TIMELY 99%
DISPUTE 14%
ISSUE Attempts to collect debt n…
RANK #254
COMPOSE #3,202

Volume peers

Nearest volume peer: Oportun Financial Corporation (555 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Thaxton Investment Corporation's 555 CFPB complaints sit next to Oportun Financial Corporation on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

South Carolina is the plurality state for Thaxton Investment Corporation (26.3%)

Volume rank #254 and composite rank #3,202 diverge by 2,948 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: South Carolina 26.3%; Mid-band (15–30%) · 25 states with ≥1 filing
Seasonal peak: 2026-01 8.5%; 8–15% band · 84 filings
Divergent corpus ranks: #254 volume; #3,202 composite; Cleanest-composite ladder is 2,948 places worse than volume

How does Thaxton Investment Corporation compare to its peers?

How does Thaxton Investment Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Thaxton Investment Cor… National average

Complaints (last 12 mo)lower is better

195

306

268

Timely-response ratehigher is better

99%

91%

Consumer-dispute ratelower is better

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	201
Took or threatened to take negative or legal action	128
Communication tactics	76
Written notification about debt	47
False statements or representation	43
Improper contact or sharing of info	25
Threatened to contact someone or share information improperly	21
Cont'd attempts collect debt not owed	6
Taking/threatening an illegal action	5
Disclosure verification of debt	2

Where do complaints against Thaxton Investment Corporation come from?

Thaxton Investment Corporation's own per-state count, not a national baseline.

South Carolina

146
Texas

137
Georgia

70
Alabama

54
Tennessee

38
Oklahoma

21
Illinois

18
Indiana

17

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Thaxton Investment Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 555.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.96694214876032%.

4 peers

Know your rights before responding to Thaxton Investment Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.