What is the most common complaint against Duncan Solutions, lnc.?

The most common issue consumers report about Duncan Solutions, lnc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 473 complaints filed with the CFPB.

Are complaints against Duncan Solutions, lnc. increasing or decreasing?

Complaints against Duncan Solutions, lnc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Duncan Solutions, lnc.'s reputation grade?

Duncan Solutions, lnc. has a reputation grade of D (score: 50.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Duncan Solutions, lnc. respond to consumer complaints?

Duncan Solutions, lnc. has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.

In how many states does Duncan Solutions, lnc. operate?

Duncan Solutions, lnc. has received CFPB complaints from consumers in 37 states, with the most complaints from California (68 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Duncan Solutions, lnc. - Debt Collector Complaint Profile

CFPB complaint profile across 37 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

196
Cont'd attempts collect debt not owed

73
Written notification about debt

67
False statements or representation

56
Took or threatened to take negative or legal action

29
Communication tactics

23

Data updated September 2026

CFPB complaint disposition

CCDB record duncan-solutions-lnc Duncan Solutions, lnc.

Grade D · 473 CFPB filings · 91% timely · lead issue: Attempts to collect debt not owed · vol #286 · compose #4094

VOL 473
GRADE D
12MO 0
STATES 37
TIMELY 91%
DISPUTE 20%
ISSUE Attempts to collect debt n…
RANK #286
COMPOSE #4,094

Volume peers

Nearest volume peer: Westcreek Financial (472 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Duncan Solutions, lnc.'s 473 CFPB complaints sit next to Westcreek Financial on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Duncan Solutions, lnc. spreads filings across 37 states - California leads at only 14.4%

Despite a broad state map, Duncan Solutions, lnc. still sits volume #286 against composite #4,094 - the two RankMaps diverge by 3,808 places. Corpus placement method.

Most-even geography: Lead state under 15%; California still leads at 14.4% across 37 states
Even monthly load: Peak under 8%; Highest month 2025-07 at 7.8% (15 filings)
Divergent corpus ranks: #286 volume; #4,094 composite; Cleanest-composite ladder is 3,808 places worse than volume

How does Duncan Solutions, lnc. compare to its peers?

How does Duncan Solutions, lnc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Duncan Solutions, lnc. National average

Complaints (last 12 mo)lower is better

286

268

Timely-response ratehigher is better

91%

72%

91%

Consumer-dispute ratelower is better

20%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	196
Cont'd attempts collect debt not owed	73
Written notification about debt	67
False statements or representation	56
Took or threatened to take negative or legal action	29
Communication tactics	23
Disclosure verification of debt	21
Improper contact or sharing of info	4
Threatened to contact someone or share information improperly	2
Electronic communications	1

Where do complaints against Duncan Solutions, lnc. come from?

Duncan Solutions, lnc.'s own per-state count, not a national baseline.

California

68
Georgia

51
Virginia

50
Maryland

44
Texas

40
New Jersey

31
New York

23
Pennsylvania

20

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Duncan Solutions, lnc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 473.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 90.92827004219409%.

4 peers

Know your rights before responding to Duncan Solutions, lnc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.