What is the most common complaint against Great American Finance Co?

The most common issue consumers report about Great American Finance Co is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 96 complaints filed with the CFPB.

Are complaints against Great American Finance Co increasing or decreasing?

Complaints against Great American Finance Co have been stable. The company received 26 complaints in the last 12 months.

What is Great American Finance Co's reputation grade?

Great American Finance Co has a reputation grade of C (score: 55.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Great American Finance Co respond to consumer complaints?

Great American Finance Co has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Great American Finance Co operate?

Great American Finance Co has received CFPB complaints from consumers in 18 states, with the most complaints from Illinois (18 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Great American Finance Co - Debt Collector Complaint Profile

CFPB complaint profile across 18 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

36
Took or threatened to take negative or legal action

13
Communication tactics

13
False statements or representation

11
Written notification about debt

8
Cont'd attempts collect debt not owed

5

Data updated September 2026

CFPB complaint disposition

CCDB record great-american-finance-co Great American Finance Co

Grade C · 96 CFPB filings · 91% timely · lead issue: Attempts to collect debt not owed · vol #831 · compose #3164

VOL 96
GRADE C
12MO 26
STATES 18
TIMELY 91%
DISPUTE 17%
ISSUE Attempts to collect debt n…
RANK #831
COMPOSE #3,164

Volume peers

Nearest volume peer: Augusta Collection Agency, Inc. (96 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Great American Finance Co's 96 CFPB complaints sit next to Augusta Collection Agency, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Illinois is the plurality state for Great American Finance Co (18.8%)

Volume rank #831 and composite rank #3,164 diverge by 2,333 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Illinois 18.8%; Mid-band (15–30%) · 18 states with ≥1 filing
Seasonal peak: 2025-02 9.4%; 8–15% band · 5 filings
Divergent corpus ranks: #831 volume; #3,164 composite; Cleanest-composite ladder is 2,333 places worse than volume

How does Great American Finance Co compare to its peers?

How does Great American Finance Co compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Great American Finance… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

91%

100%

91%

Consumer-dispute ratelower is better

17%

100%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-02 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	36
Took or threatened to take negative or legal action	13
Communication tactics	13
False statements or representation	11
Written notification about debt	8
Cont'd attempts collect debt not owed	5
Threatened to contact someone or share information improperly	5
Improper contact or sharing of info	2
Electronic communications	2
Taking/threatening an illegal action	1

Where do complaints against Great American Finance Co come from?

Great American Finance Co's own per-state count, not a national baseline.

Illinois

18
California

14
Michigan

11
Texas

11
Florida

8
Georgia

6
Indiana

6
Ohio

5

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Great American Finance Co: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 96.

4 peers

Know your rights before responding to Great American Finance Co: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.