This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 96 complaints

Great American Finance Co - Debt Collector Complaint Profile

CFPB complaint profile across 18 states, reputation grade C.

Complaints by issue type

What consumers report about Great American Finance Co

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record great-american-finance-co Great American Finance Co

Grade C · 96 CFPB filings · 91% timely · lead issue: Attempts to collect debt not owed

  • VOL 96
  • GRADE C
  • 12MO 26
  • STATES 18
  • TIMELY 91%
  • DISPUTE 17%
  • ISSUE Attempts to collect debt n…
  • RANK #831
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Augusta Collection Agency, Inc. (96 complaints)

Augusta Collection Agency, Inc.Augusta Collection Agency, I…96GFS II, LLCGFS II, LLC96Guglielmo and AssociatesGuglielmo and Associates96JNR Adjustment Company, IncJNR Adjustment Company, Inc96Great American Finance Co (this)Great American Finance Co (t…96
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Great American Finance Co's 96 CFPB complaints sit next to Augusta Collection Agency, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 96 complaints break down

Every complaint issue type on record for Great American Finance Co, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
55.9/100
Great American Finance Co

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
96
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
91%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
17%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend C
Stable
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Illinois is the plurality state for Great American Finance Co (18.8%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Illinois 18.8%
Mid-band (15–30%) · 18 states with ≥1 filing
Seasonal peak
2025-02 9.4%
8–15% band · 5 filings
Corpus ranks
#831 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Great American Finance Co compare to its peers?

How does Great American Finance Co compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Great American Finance Co National average
Complaints (last 12 mo)lower is better
26
26
268
Timely-response ratehigher is better
91%
100%
91%
Consumer-dispute ratelower is better
17%
100%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Great American Finance Co a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%50%100%150% Timely response rate (%) Dispute rate (%) Great American Finance Co vs. 9 similar-volume peers, by response speed and dispute rate Great American Finance CoGFS II, LLCGuglielmo and AssociatesAugusta Collection Agency, Inc.JNR Adjustment Company, IncULRS, Inc.MS SERVICES LLCAdvance Bureau of CollectionsJacob Law Group, PLLCCreditor's Collection Service, Inc.
Source: CFPB Consumer Complaint Database

Great American Finance Co's complaint volume in context

Great American Finance Co vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

96 Top 15% higher than 85% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). This entry sits in this band. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Great American Finance Co 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Stable →
2024-02 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
36
Took or threatened to take negative or legal action
13
Communication tactics
13
False statements or representation
11
Written notification about debt
8
Cont'd attempts collect debt not owed
5
Threatened to contact someone or share information improperly
5
Improper contact or sharing of info
2
Electronic communications
2
Taking/threatening an illegal action
1

Where do complaints against Great American Finance Co come from?

Great American Finance Co's own per-state count, not a national baseline.

Top states by complaints against Great American Finance Co

Across 18 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Great American Finance Co: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 96.

4 peers

Know your rights before responding to Great American Finance Co: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.