This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 491 complaints

SinglePoint GI - Debt Collector Complaint Profile

CFPB complaint profile across 40 states, reputation grade F.

Complaints by issue type

What consumers report about SinglePoint GI

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record singlepoint-gi SinglePoint GI

Grade F · 491 CFPB filings · 99% timely · lead issue: Attempts to collect debt not owed · vol #276 · compose #461

  • VOL 491
  • GRADE F
  • 12MO 147
  • STATES 40
  • TIMELY 99%
  • ISSUE Attempts to collect debt n…
  • RANK #276
  • COMPOSE #461

Volume peers

Nearest volume peer: First Advantage LNS Inc. (489 complaints)

SIMM Associates, Inc.SIMM Associates, Inc.487Financial Business and Consumer Solutions.Financial Business and Consu…488First Advantage LNS Inc.First Advantage LNS Inc.489SinglePoint GI (this)SinglePoint GI (this)491Bonneville Billing and CollectionsBonneville Billing and Colle…498
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

SinglePoint GI's 491 CFPB complaints sit next to First Advantage LNS Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 491 complaints break down

Every complaint issue type on record for SinglePoint GI, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
46.8/100
SinglePoint GI

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
491
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

SinglePoint GI spreads filings across 40 states - Florida leads at only 11.4%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Florida still leads at 11.4% across 40 states
Even monthly load
Peak under 8%
Highest month 2024-10 at 8.0% (7 filings)
Corpus ranks
#276 volume
#461 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does SinglePoint GI compare to its peers?

How does SinglePoint GI compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
SinglePoint GI National average
Complaints (last 12 mo)lower is better
147
0
268
Timely-response ratehigher is better
99%
69%
91%
Consumer-dispute ratelower is better
0%
23%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy SinglePoint GI a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 60%70%80%90%100%110% 10%15%20%25%30%35% Timely response rate (%) Dispute rate (%) SinglePoint GI vs. 10 similar-volume peers, by response speed and dispute rate First Advantage LNS Inc.Financial Business and Consumer Solutions.SIMM Associates, Inc.Bonneville Billing and CollectionsHillcrest Davidson & AssociatesSLM CORPORATIONPrince Parker & AssociatesFirst Data CorporationMerchants and Medical Credit Corporation, Inc.FORD MOTOR CREDIT CO.
Source: CFPB Consumer Complaint Database

SinglePoint GI's complaint volume in context

SinglePoint GI vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

491 Top 5% higher than 95% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. SinglePoint GI 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2024-01 2026-01

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
223
Written notification about debt
95
False statements or representation
59
Took or threatened to take negative or legal action
57
Communication tactics
44
Threatened to contact someone or share information improperly
12
Electronic communications
1

Where do complaints against SinglePoint GI come from?

SinglePoint GI's own per-state count, not a national baseline.

Top states by complaints against SinglePoint GI

Across 40 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for SinglePoint GI: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 491.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.86363636363636%.

4 peers

Know your rights before responding to SinglePoint GI: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.