What is the most common complaint against EGL US, LLC?

The most common issue consumers report about EGL US, LLC is "Attempts to collect debt not owed", specifically "Threatened or suggested your credit would be damaged". This is based on 246 complaints filed with the CFPB.

Are complaints against EGL US, LLC increasing or decreasing?

Complaints against EGL US, LLC are rising. The company received 149 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is EGL US, LLC's reputation grade?

EGL US, LLC has a reputation grade of F (score: 46.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does EGL US, LLC respond to consumer complaints?

EGL US, LLC has a 95% timely response rate to CFPB complaints.

In how many states does EGL US, LLC operate?

EGL US, LLC has received CFPB complaints from consumers in 29 states, with the most complaints from Florida (40 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

EGL US, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 29 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

107
Took or threatened to take negative or legal action

74
Communication tactics

22
False statements or representation

21
Written notification about debt

14
Electronic communications

8

Data updated September 2026

CFPB complaint disposition

CCDB record egl-us-llc EGL US, LLC

Grade F · 246 CFPB filings · 95% timely · lead issue: Attempts to collect debt not owed · vol #456 · compose #4421

VOL 246
GRADE F
12MO 149
STATES 29
TIMELY 95%
ISSUE Attempts to collect debt n…
RANK #456
COMPOSE #4,421

Volume peers

Nearest volume peer: Merchants and Professional Bureau, Inc. (246 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

EGL US, LLC's 246 CFPB complaints sit next to Merchants and Professional Bureau, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Florida is the plurality state for EGL US, LLC (16.3%)

The 2026-03 spike coincides with a 3,965-place gap between volume rank #456 and composite #4,421. Corpus placement method.

Plurality state: Florida 16.3%; Mid-band (15–30%) · 29 states with ≥1 filing
Spike month: 2026-03 100.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #456 volume; #4,421 composite; Cleanest-composite ladder is 3,965 places worse than volume

How does EGL US, LLC compare to its peers?

How does EGL US, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

EGL US, LLC National average

Complaints (last 12 mo)lower is better

149

268

Timely-response ratehigher is better

95%

99%

91%

Consumer-dispute ratelower is better

20%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2026-03 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	107
Took or threatened to take negative or legal action	74
Communication tactics	22
False statements or representation	21
Written notification about debt	14
Electronic communications	8

Where do complaints against EGL US, LLC come from?

EGL US, LLC's own per-state count, not a national baseline.

Florida

40
Texas

38
Georgia

23
Pennsylvania

19
California

18
Illinois

17
South Carolina

13
North Carolina

9

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for EGL US, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 246.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 95.43147208121827%.

4 peers

Know your rights before responding to EGL US, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.