This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 246 complaints

EGL US, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 29 states, reputation grade F.

Complaints by issue type

What consumers report about EGL US, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record egl-us-llc EGL US, LLC

Grade F · 246 CFPB filings · 95% timely · lead issue: Attempts to collect debt not owed · vol #456 · compose #460

  • VOL 246
  • GRADE F
  • 12MO 149
  • STATES 29
  • TIMELY 95%
  • ISSUE Attempts to collect debt n…
  • RANK #456
  • COMPOSE #460

Volume peers

Nearest volume peer: Merchants and Professional Bureau, Inc. (246 complaints)

Nationwide Credit & Collection, Inc.Nationwide Credit & Collecti…245Merchants and Professional Bureau, Inc.Merchants and Professional B…246EGL US, LLC (this)EGL US, LLC (this)246World Omni Financial Corp.World Omni Financial Corp.247Gold KEY Credit, Inc.Gold KEY Credit, Inc.248
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

EGL US, LLC's 246 CFPB complaints sit next to Merchants and Professional Bureau, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 246 complaints break down

Every complaint issue type on record for EGL US, LLC, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
46.8/100
EGL US, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
246
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
95%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

Florida is the plurality state for EGL US, LLC (16.3%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
Florida 16.3%
Mid-band (15–30%) · 29 states with ≥1 filing
Spike month
2026-03 100.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#456 volume
#460 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does EGL US, LLC compare to its peers?

How does EGL US, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
EGL US, LLC National average
Complaints (last 12 mo)lower is better
149
1
268
Timely-response ratehigher is better
95%
99%
91%
Consumer-dispute ratelower is better
0%
20%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy EGL US, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) EGL US, LLC vs. 10 similar-volume peers, by response speed and dispute rate Merchants and Professional Bureau, Inc.World Omni Financial Corp.Nationwide Credit & Collection, Inc.GOLD KEY CREDIT, INC.SMITH, ROUCHON & ASSOCIATES, INC.Harley Davidson Financial Services IncAspen National Financial, Inc.Wilber and Associates, P.C.P.S.C., IncBliksum, LLC
Source: CFPB Consumer Complaint Database

EGL US, LLC's complaint volume in context

EGL US, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

246 Top 8% higher than 92% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. EGL US, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2026-03 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
107
Took or threatened to take negative or legal action
74
Communication tactics
22
False statements or representation
21
Written notification about debt
14
Electronic communications
8

Where do complaints against EGL US, LLC come from?

EGL US, LLC's own per-state count, not a national baseline.

Top states by complaints against EGL US, LLC

Across 29 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for EGL US, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 246.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 95.43147208121827%.

4 peers

Know your rights before responding to EGL US, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.