This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 239 complaints

Altisource Portfolio Solutions, S.à r.l. - Debt Collector Complaint Profile

CFPB complaint profile across 41 states, reputation grade C.

Complaints by issue type

What consumers report about Altisource Portfolio Solutions, S.à r.l.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record altisource-portfolio-solutions-s-rl Altisource Portfolio Solutions, S.à r.l.

Grade C · 239 CFPB filings · 100% timely · lead issue: Communication tactics · vol #463 · compose #46

  • VOL 239
  • GRADE C
  • 12MO 1
  • STATES 41
  • TIMELY 100%
  • DISPUTE 13%
  • ISSUE Communication tactics
  • RANK #463
  • COMPOSE #46

Volume peers

Nearest volume peer: Aqua Finance, Inc. (239 complaints)

BlueChip FinancialBlueChip Financial238Aqua Finance, Inc.Aqua Finance, Inc.239Healthcare Finance Direct LLC.Healthcare Finance Direct LL…239RGS Financial, Inc.RGS Financial, Inc.239Altisource Portfolio Solutions, S.à r.l. (this)Altisource Portfolio Solutio…239
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Altisource Portfolio Solutions, S.à r.l.'s 239 CFPB complaints sit next to Aqua Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 239 complaints break down

Every complaint issue type on record for Altisource Portfolio Solutions, S.à r.l., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
56.8/100
Altisource Portfolio Solutions, S.à r.l.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
239
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
13%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Altisource Portfolio Solutions, S.à r.l. spreads filings across 41 states - California leads at only 14.2%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 14.2% across 41 states
Even monthly load
Peak under 8%
Highest month 2013-08 at 5.3% (1 filings)
Corpus ranks
#463 volume
#46 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Altisource Portfolio Solutions, S.à r.l. compare to its peers?

How does Altisource Portfolio Solutions, S.à r.l. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Altisource Portfolio Solutions, S.à r.l. National average
Complaints (last 12 mo)lower is better
1
84
268
Timely-response ratehigher is better
100%
80%
91%
Consumer-dispute ratelower is better
13%
18%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Altisource Portfolio Solutions, S.à r.l. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 75%80%85%90%95%100%105% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Altisource Portfolio Solutions, S.à r.l. vs. 9 similar-volume peers, by response speed and dispute rate Altisource Portfolio Solutions, S.à r.l.Aqua Finance, Inc.RGS Financial, Inc.BlueChip FinancialRausch, Sturm, Israel, Enerson & Hornik, LLPBB&T CORPORATIONMedical-Commercial Audit IncBliksum, LLCBYL Collection ServicesM.A.R.S., Inc.
Source: CFPB Consumer Complaint Database

Altisource Portfolio Solutions, S.à r.l.'s complaint volume in context

Altisource Portfolio Solutions, S.à r.l. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

239 Top 9% higher than 91% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Altisource Portfolio Solutions, S.à r.l. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2013-08 2025-12

Issue Detail Breakdown

Issue Complaints
Communication tactics
50
Attempts to collect debt not owed
47
Cont'd attempts collect debt not owed
45
Disclosure verification of debt
32
False statements or representation
19
Written notification about debt
18
Improper contact or sharing of info
12
Took or threatened to take negative or legal action
11
Taking/threatening an illegal action
3
Threatened to contact someone or share information improperly
2

Where do complaints against Altisource Portfolio Solutions, S.à r.l. come from?

Altisource Portfolio Solutions, S.à r.l.'s own per-state count, not a national baseline.

Top states by complaints against Altisource Portfolio Solutions, S.à r.l.

Across 41 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Altisource Portfolio Solutions, S.à r.l.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 239.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.58333333333333%.

4 peers

Know your rights before responding to Altisource Portfolio Solutions, S.à r.l.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.