What is the most common complaint against Shepherd Outsourcing, LLC?

The most common issue consumers report about Shepherd Outsourcing, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 475 complaints filed with the CFPB.

Are complaints against Shepherd Outsourcing, LLC increasing or decreasing?

Complaints against Shepherd Outsourcing, LLC are rising. The company received 271 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Shepherd Outsourcing, LLC's reputation grade?

Shepherd Outsourcing, LLC has a reputation grade of F (score: 47.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Shepherd Outsourcing, LLC respond to consumer complaints?

Shepherd Outsourcing, LLC has a 100% timely response rate to CFPB complaints.

In how many states does Shepherd Outsourcing, LLC operate?

Shepherd Outsourcing, LLC has received CFPB complaints from consumers in 47 states, with the most complaints from Texas (50 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Shepherd Outsourcing, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 47 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

155
Electronic communications

153
Communication tactics

45
Written notification about debt

44
False statements or representation

32
Threatened to contact someone or share information improperly

28

Data updated September 2026

CFPB complaint disposition

CCDB record shepherd-outsourcing-llc Shepherd Outsourcing, LLC

Grade F · 475 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #285 · compose #4402

VOL 475
GRADE F
12MO 271
STATES 47
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #285
COMPOSE #4,402

Volume peers

Nearest volume peer: Klarna AB (475 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Shepherd Outsourcing, LLC's 475 CFPB complaints sit next to Klarna AB on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Shepherd Outsourcing, LLC spreads filings across 47 states - Texas leads at only 10.5%

Despite a broad state map, Shepherd Outsourcing, LLC still sits volume #285 against composite #4,402 - the two RankMaps diverge by 4,117 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 10.5% across 47 states
Even monthly load: Peak under 8%; Highest month 2020-11 at 7.4% (2 filings)
Divergent corpus ranks: #285 volume; #4,402 composite; Cleanest-composite ladder is 4,117 places worse than volume

How does Shepherd Outsourcing, LLC compare to its peers?

How does Shepherd Outsourcing, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Shepherd Outsourcing, … National average

Complaints (last 12 mo)lower is better

271

310

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-06 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	155
Electronic communications	153
Communication tactics	45
Written notification about debt	44
False statements or representation	32
Threatened to contact someone or share information improperly	28
Took or threatened to take negative or legal action	18

Where do complaints against Shepherd Outsourcing, LLC come from?

Shepherd Outsourcing, LLC's own per-state count, not a national baseline.

Texas

50
California

48
Florida

44
New York

34
Georgia

25
Maryland

22
Illinois

16
Pennsylvania

16

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Shepherd Outsourcing, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 475.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.75786924939467%.

4 peers

Know your rights before responding to Shepherd Outsourcing, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.