State complaint profile

Debt collection complaints in Virginia

27,934 CFPB complaints filed against 1,426 debt collectors active in Virginia.

Complaints
27,934
Collectors
1,426
Top collector
Equifax, Inc.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Virginia at a glance

Virginia consumers have filed 27,934 CFPB debt-collection complaints against 1,426 collectors.

27,934
CFPB complaints filed
1,426
collectors active here
#1
most-complained: Equifax, Inc.

State-of-residence is the consumer's address at filing, not the collector's. A complaint is a consumer filing, not a proven violation.

Insights: Debt Collection in Virginia

Virginia filings are dispersed: the top three collectors hold only 0.9% of 27,934 complaints.

This is a dense end-of-ladder state. National debt buyers and the three credit bureaus usually dominate the chart above; use the state mix to see whether one buyer or bureau is over-indexed relative to volume peers before reading the national grade curve.

The collector with the most complaints from Virginia residents in this extract is Equifax, Inc. (0.9% of filings sit in the top three names). A complaint is a consumer filing, not a proven violation.

Active Debt Collectors - Page 2

Sorted by most complaints

Affirm Holdings, Inc

F
89 total complaints ↑ rising

Debt Recovery Solutions, LLC

D
86 total complaints → stable

Capio Partners, LLC

C
84 total complaints → stable

Aldous & Associates, PLLC

D
83 total complaints ↑ rising

Cavalry Investments, LLC

D
83 total complaints → stable

Source Receivables Management LLC

D
83 total complaints ↑ rising

Penn Credit Corporation

D
82 total complaints ↓ falling

NCB Management Services Inc.

D
80 total complaints ↑ rising

American Collections Enterprise, Inc.

D
79 total complaints ↓ falling

Amsher Collection Services, Inc.

D
79 total complaints ↓ falling

Sequium Asset Solutions, LLC

F
79 total complaints ↑ rising

TrueAccord Corp.

D
79 total complaints ↑ rising

Eastern Account Systems of Connecticut, Inc.

D
78 total complaints ↑ rising

Ability Recovery Services, LLC

D
77 total complaints ↑ rising

HCFS Healthcare Financial Services of TeamHealth

F
77 total complaints ↓ falling

Suburban Credit Corporation

D
77 total complaints ↓ falling

United Consumers Inc

C
76 total complaints ↓ falling

Barclays Bank Delaware

D
70 total complaints ↑ rising

LJ Ross Associates

D
69 total complaints ↑ rising

T.S. Holdings

F
69 total complaints ↑ rising

Focused Recovery Solutions, Inc.

D
68 total complaints ↓ falling

MRS BPO, LLC

D
65 total complaints → stable

CURO Intermediate Holdings

D
64 total complaints ↓ falling

OneMain Finance Corporation

F
64 total complaints ↑ rising

TD Bank US Holding Company

D
63 total complaints ↑ rising

Law Office of Michael J. Scott, PC

D
60 total complaints → stable

ONLINE Information Services, Inc.

D
60 total complaints ↑ rising

BTH Management

D
56 total complaints ↑ rising

Bull City Financial Solutions, Inc

D
55 total complaints ↑ rising

Dynamic Recovery Solutions, LLC

D
55 total complaints ↓ falling

Paypal Holdings, Inc

D
55 total complaints ↓ falling

Servicer under contract with Federal Student Aid

F
54 total complaints ↑ rising

The Outsource Group, Inc

F
54 total complaints ↓ falling

United Services Automobile Association

D
54 total complaints → stable

Credit Acceptance Corporation

D
53 total complaints ↑ rising

NRA Group, LLC

D
53 total complaints ↑ rising

Receivables Performance Management, LLC

D
53 total complaints ↓ falling

Tenaglia & Hunt, PA

F
53 total complaints ↑ rising

Trident Asset Management, L.L.C.

F
53 total complaints ↓ falling

ProCollect, Inc.

F
52 total complaints ↑ rising

Truist Financial Corporation

F
52 total complaints ↑ rising

Williams & Fudge, Inc

D
52 total complaints → stable

Creditor's Collection Service, Inc.

C
51 total complaints ↓ falling

Results Unlimited, Inc.

F
51 total complaints ↓ falling

The Receivable Management Services LLC

D
51 total complaints ↑ rising

Duncan Solutions, lnc.

D
50 total complaints ↓ falling

Expert Global Solutions, Inc.

D
50 total complaints ↓ falling

The CMI Group, Inc.

D
50 total complaints ↓ falling

Velocity Portfolio Group

D
50 total complaints → stable

Army and Air Force Exchange Service

F
49 total complaints ↑ rising

If a collector is contacting you in Virginia

High-volume states still start with the federal record, then verify any state-law question with an official source.

  • Start with the densest Virginia names on the chart, then open each national record before you respond or pay. Browse rankings
  • Demand written debt validation within 30 days of first contact - high-volume states see the same FDCPA clock. Validation letter
  • File with the CFPB first (public record + 15-day company reply), then check official Virginia AG channels if needed. Your rights

Complaint volume reflects consumer filings, not collector misconduct or a legal conclusion. This is not legal advice.

Read our methodology - how this data is sourced, computed, and verified.

Read with Virginia

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Filing a Complaint as a Virginia Resident

Virginia's dense filing book means the CFPB channel at consumerfinance.gov/complaint is usually the fastest public-record path (15-day company reply). Parallel options: the Virginia attorney general's consumer division and the state banking-and-finance regulator that may license collectors here. Open the CFPB complaint form.