What is the most common complaint against CURO Intermediate Holdings?

The most common issue consumers report about CURO Intermediate Holdings is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,693 complaints filed with the CFPB.

Are complaints against CURO Intermediate Holdings increasing or decreasing?

Complaints against CURO Intermediate Holdings are falling. The company received 31 complaints in the last 12 months, showing improvement over prior periods.

What is CURO Intermediate Holdings's reputation grade?

CURO Intermediate Holdings has a reputation grade of D (score: 53.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CURO Intermediate Holdings respond to consumer complaints?

CURO Intermediate Holdings has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.

In how many states does CURO Intermediate Holdings operate?

CURO Intermediate Holdings has received CFPB complaints from consumers in 45 states, with the most complaints from Texas (472 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CURO Intermediate Holdings - Debt Collector Complaint Profile

CFPB complaint profile across 45 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

734
Written notification about debt

294
Took or threatened to take negative or legal action

196
False statements or representation

161
Communication tactics

108
Cont'd attempts collect debt not owed

102

Data updated September 2026

CFPB complaint disposition

CCDB record curo-intermediate-holdings CURO Intermediate Holdings

Grade D · 1,693 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #106 · compose #3561

VOL 1,693
GRADE D
12MO 31
STATES 45
TIMELY 100%
DISPUTE 15%
ISSUE Attempts to collect debt n…
RANK #106
COMPOSE #3,561

Volume peers

Nearest volume peer: Dynamic Recovery Solutions, LLC (1,693 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

CURO Intermediate Holdings's 1,693 CFPB complaints sit next to Dynamic Recovery Solutions, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Texas is the plurality state for CURO Intermediate Holdings (27.9%)

Volume rank #106 and composite rank #3,561 diverge by 3,455 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 27.9%; Mid-band (15–30%) · 45 states with ≥1 filing
Seasonal peak: 2025-12 8.4%; 8–15% band · 38 filings
Divergent corpus ranks: #106 volume; #3,561 composite; Cleanest-composite ladder is 3,455 places worse than volume

How does CURO Intermediate Holdings compare to its peers?

How does CURO Intermediate Holdings compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CURO Intermediate Hold… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

98%

91%

Consumer-dispute ratelower is better

15%

12%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	734
Written notification about debt	294
Took or threatened to take negative or legal action	196
False statements or representation	161
Communication tactics	108
Cont'd attempts collect debt not owed	102
Threatened to contact someone or share information improperly	33
Disclosure verification of debt	29
Improper contact or sharing of info	18
Taking/threatening an illegal action	18

Where do complaints against CURO Intermediate Holdings come from?

CURO Intermediate Holdings's own per-state count, not a national baseline.

Texas

472
California

297
Tennessee

87
Louisiana

75
Alabama

69
Ohio

64
Virginia

64
Missouri

61

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for CURO Intermediate Holdings: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,693.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.94061757719716%.

4 peers

Know your rights before responding to CURO Intermediate Holdings: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.