This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 2,077 complaints

OneMain Finance Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade F.

Complaints by issue type

What consumers report about OneMain Finance Corporation

complaints
Source CFPB Consumer Complaint Database

Data updated September 2026

CFPB complaint disposition

CCDB record onemain-finance-corporation OneMain Finance Corporation

Grade F · 2,077 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #83 · compose #4543

  • VOL 2,077
  • GRADE F
  • 12MO 1,021
  • STATES 49
  • TIMELY 100%
  • ISSUE Attempts to collect debt n…
  • RANK #83
  • COMPOSE #4,543

Nearest volume peer: Diversified Adjustment Service, Inc. (2,175 complaints)

Lockhart, Morris & Montgomer…1,957AmeriCollect1,970LJ Ross Associates1,975OneMain Finance Corporation …2,077Diversified Adjustment Servi…2,175
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

OneMain Finance Corporation's 2,077 CFPB complaints sit next to Diversified Adjustment Service, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

OneMain Finance Corporation spreads filings across 49 states - California leads at only 10.5%

Despite a broad state map, OneMain Finance Corporation still sits volume #83 against composite #4,543 - the two RankMaps diverge by 4,460 places. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 10.5% across 49 states
Seasonal peak
2026-01 8.8%
8–15% band · 108 filings
Divergent corpus ranks
#83 volume
#4,543 composite
Cleanest-composite ladder is 4,460 places worse than volume

How does OneMain Finance Corporation compare to its peers?

How does OneMain Finance Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
OneMain Finance Corpor… National average
Complaints (last 12 mo)lower is better
1,021
580
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed 706
Took or threatened to take negative or legal action 568
Communication tactics 315
False statements or representation 225
Written notification about debt 199
Threatened to contact someone or share information improperly 43
Electronic communications 21

Where do complaints against OneMain Finance Corporation come from?

OneMain Finance Corporation's own per-state count, not a national baseline.

Top states by complaints against OneMain Finance Corporation

Across 49 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for OneMain Finance Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Know your rights before responding to OneMain Finance Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.