What is the most common complaint against TD Bank US Holding Company?

The most common issue consumers report about TD Bank US Holding Company is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 3,255 complaints filed with the CFPB.

Are complaints against TD Bank US Holding Company increasing or decreasing?

Complaints against TD Bank US Holding Company are rising. The company received 1,069 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is TD Bank US Holding Company's reputation grade?

TD Bank US Holding Company has a reputation grade of D (score: 53.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does TD Bank US Holding Company respond to consumer complaints?

TD Bank US Holding Company has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does TD Bank US Holding Company operate?

TD Bank US Holding Company has received CFPB complaints from consumers in 53 states, with the most complaints from California (580 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

TD Bank US Holding Company - Debt Collector Complaint Profile

CFPB complaint profile across 53 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

1,355
Took or threatened to take negative or legal action

742
Written notification about debt

378
False statements or representation

339
Communication tactics

204
Cont'd attempts collect debt not owed

115

Data updated September 2026

CFPB complaint disposition

CCDB record td-bank-us-holding-company TD Bank US Holding Company

Grade D · 3,255 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #52 · compose #3576

VOL 3,255
GRADE D
12MO 1,069
STATES 53
TIMELY 100%
DISPUTE 17%
ISSUE Attempts to collect debt n…
RANK #52
COMPOSE #3,576

Volume peers

Nearest volume peer: NRA Group, LLC (3,290 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

TD Bank US Holding Company's 3,255 CFPB complaints sit next to NRA Group, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

California is the plurality state for TD Bank US Holding Company (17.8%)

Volume rank #52 and composite rank #3,576 diverge by 3,524 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 17.8%; Mid-band (15–30%) · 53 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2025-08 at 7.3% (3,045 filings)
Divergent corpus ranks: #52 volume; #3,576 composite; Cleanest-composite ladder is 3,524 places worse than volume

How does TD Bank US Holding Company compare to its peers?

How does TD BANK US HOLDING COMPANY compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

TD BANK US HOLDING COM… National average

Complaints (last 12 mo)lower is better

1,069

1,108

268

Timely-response ratehigher is better

100%

97%

91%

Consumer-dispute ratelower is better

17%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	1,355
Took or threatened to take negative or legal action	742
Written notification about debt	378
False statements or representation	339
Communication tactics	204
Cont'd attempts collect debt not owed	115
Disclosure verification of debt	44
Threatened to contact someone or share information improperly	38
Improper contact or sharing of info	16
Taking/threatening an illegal action	14

Where do complaints against TD Bank US Holding Company come from?

TD Bank US Holding Company's own per-state count, not a national baseline.

California

580
Florida

343
Texas

326
New York

295
New Jersey

166
Pennsylvania

148
Georgia

146
Illinois

118

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for TD Bank US Holding Company: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 3,255.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to TD Bank US Holding Company: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.