What is the most common complaint against MRS BPO, LLC?

The most common issue consumers report about MRS BPO, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2,405 complaints filed with the CFPB.

Are complaints against MRS BPO, LLC increasing or decreasing?

Complaints against MRS BPO, LLC have been stable. The company received 513 complaints in the last 12 months.

What is MRS BPO, LLC's reputation grade?

MRS BPO, LLC has a reputation grade of D (score: 55.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does MRS BPO, LLC respond to consumer complaints?

MRS BPO, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does MRS BPO, LLC operate?

MRS BPO, LLC has received CFPB complaints from consumers in 51 states, with the most complaints from Texas (291 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

MRS BPO, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 51 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

1,093
Written notification about debt

416
Communication tactics

227
False statements or representation

215
Took or threatened to take negative or legal action

131
Cont'd attempts collect debt not owed

110

Data updated September 2026

CFPB complaint disposition

CCDB record mrs-bpo-llc MRS BPO, LLC

Grade D · 2,405 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #72 · compose #3275

VOL 2,405
GRADE D
12MO 513
STATES 51
TIMELY 100%
DISPUTE 10%
ISSUE Attempts to collect debt n…
RANK #72
COMPOSE #3,275

Volume peers

Nearest volume peer: Rent Recovery Solutions (2,396 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

MRS BPO, LLC's 2,405 CFPB complaints sit next to Rent Recovery Solutions on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

MRS BPO, LLC spreads filings across 51 states - Texas leads at only 12.1%

Despite a broad state map, MRS BPO, LLC still sits volume #72 against composite #3,275 - the two RankMaps diverge by 3,203 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 12.1% across 51 states
Seasonal peak: 2021-09 13.6%; 8–15% band · 6 filings
Divergent corpus ranks: #72 volume; #3,275 composite; Cleanest-composite ladder is 3,203 places worse than volume

How does MRS BPO, LLC compare to its peers?

How does MRS BPO, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

MRS BPO, LLC National average

Complaints (last 12 mo)lower is better

513

777

268

Timely-response ratehigher is better

100%

81%

91%

Consumer-dispute ratelower is better

10%

47%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-05 2025-11

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	1,093
Written notification about debt	416
Communication tactics	227
False statements or representation	215
Took or threatened to take negative or legal action	131
Cont'd attempts collect debt not owed	110
Electronic communications	103
Disclosure verification of debt	55
Threatened to contact someone or share information improperly	38
Improper contact or sharing of info	15

Where do complaints against MRS BPO, LLC come from?

MRS BPO, LLC's own per-state count, not a national baseline.

Texas

291
California

274
Florida

196
New York

148
North Carolina

135
Georgia

127
Ohio

96
New Jersey

88

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for MRS BPO, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2,405.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.9563128003495%.

4 peers

Know your rights before responding to MRS BPO, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.