What is the most common complaint against Eastern Account Systems of Connecticut, Inc.?

The most common issue consumers report about Eastern Account Systems of Connecticut, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2,731 complaints filed with the CFPB.

Are complaints against Eastern Account Systems of Connecticut, Inc. increasing or decreasing?

Complaints against Eastern Account Systems of Connecticut, Inc. are rising. The company received 1,001 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Eastern Account Systems of Connecticut, Inc.'s reputation grade?

Eastern Account Systems of Connecticut, Inc. has a reputation grade of D (score: 52.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Eastern Account Systems of Connecticut, Inc. respond to consumer complaints?

Eastern Account Systems of Connecticut, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 23% of cases.

In how many states does Eastern Account Systems of Connecticut, Inc. operate?

Eastern Account Systems of Connecticut, Inc. has received CFPB complaints from consumers in 49 states, with the most complaints from Florida (440 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Eastern Account Systems of Connecticut, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

1,359
Written notification about debt

534
False statements or representation

303
Took or threatened to take negative or legal action

291
Cont'd attempts collect debt not owed

90
Communication tactics

67

Data updated September 2026

CFPB complaint disposition

CCDB record eastern-account-systems-of-connecticut-inc Eastern Account Systems of Connecticut, Inc.

Grade D · 2,731 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #60 · compose #3778

VOL 2,731
GRADE D
12MO 1,001
STATES 49
TIMELY 100%
DISPUTE 23%
ISSUE Attempts to collect debt n…
RANK #60
COMPOSE #3,778

Volume peers

Nearest volume peer: Security Credit Services, LLC (2,805 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Eastern Account Systems of Connecticut, Inc.'s 2,731 CFPB complaints sit next to Security Credit Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Florida is the plurality state for Eastern Account Systems of Connecticut, Inc. (16.1%)

Volume rank #60 and composite rank #3,778 diverge by 3,718 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Florida 16.1%; Mid-band (15–30%) · 49 states with ≥1 filing
Seasonal peak: 2019-10 11.5%; 8–15% band · 3 filings
Divergent corpus ranks: #60 volume; #3,778 composite; Cleanest-composite ladder is 3,718 places worse than volume

How does Eastern Account Systems of Connecticut, Inc. compare to its peers?

How does Eastern Account Systems of Connecticut, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Eastern Account System… National average

Complaints (last 12 mo)lower is better

1,001

1,065

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

23%

28%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-06 2023-06

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	1,359
Written notification about debt	534
False statements or representation	303
Took or threatened to take negative or legal action	291
Cont'd attempts collect debt not owed	90
Communication tactics	67
Disclosure verification of debt	47
Electronic communications	17
Threatened to contact someone or share information improperly	14
Improper contact or sharing of info	8

Where do complaints against Eastern Account Systems of Connecticut, Inc. come from?

Eastern Account Systems of Connecticut, Inc.'s own per-state count, not a national baseline.

Florida

440
Georgia

370
Texas

252
Illinois

192
Connecticut

176
Michigan

172
California

146
Alabama

145

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Eastern Account Systems of Connecticut, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2,731.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.95836802664446%.

4 peers

Know your rights before responding to Eastern Account Systems of Connecticut, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.