This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 2,731 complaints

Eastern Account Systems of Connecticut, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 49 states, reputation grade D.

Complaints by issue type

What consumers report about Eastern Account Systems of Connecticut, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record eastern-account-systems-of-connecticut-inc Eastern Account Systems of Connecticut, Inc.

Grade D · 2,731 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #60 · compose #282

  • VOL 2,731
  • GRADE D
  • 12MO 1,001
  • STATES 49
  • TIMELY 100%
  • DISPUTE 23%
  • ISSUE Attempts to collect debt n…
  • RANK #60
  • COMPOSE #282

Volume peers

Nearest volume peer: Security Credit Services, LLC (2,805 complaints)

Self Financial Inc.Self Financial Inc.2,568Aargon Agency, Inc.Aargon Agency, Inc.2,643Eastern Account Systems of Connecticut, Inc. (this)Eastern Account Systems of C…2,731Security Credit Services, LLCSecurity Credit Services, LLC2,805Barclays Bank DelawareBarclays Bank Delaware2,830
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Eastern Account Systems of Connecticut, Inc.'s 2,731 CFPB complaints sit next to Security Credit Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 2,731 complaints break down

Every complaint issue type on record for Eastern Account Systems of Connecticut, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
52.6/100
Eastern Account Systems of Connecticut, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
2,731
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
23%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

Florida is the plurality state for Eastern Account Systems of Connecticut, Inc. (16.1%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Florida 16.1%
Mid-band (15–30%) · 49 states with ≥1 filing
Seasonal peak
2019-10 11.5%
8–15% band · 3 filings
Corpus ranks
#60 volume
#282 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Eastern Account Systems of Connecticut, Inc. compare to its peers?

How does Eastern Account Systems of Connecticut, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Eastern Account Systems of Connecticut, Inc. National average
Complaints (last 12 mo)lower is better
1,001
1,065
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
23%
28%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Eastern Account Systems of Connecticut, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 92%94%96%98%100%102% 5%10%15%20%25%30% Timely response rate (%) Dispute rate (%) Eastern Account Systems of Connecticut, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Eastern Account Systems of Connecticut, Inc.Security Credit Services, LLCAargon Agency, Inc.BARCLAYS BANK DELAWAREV and H PortfolioThe CMI Group, Inc.ALLY FINANCIAL INC.Debt Recovery Solutions, LLCEOS Holdings, Inc.Central Portfolio Control Inc.
Source: CFPB Consumer Complaint Database

Eastern Account Systems of Connecticut, Inc.'s complaint volume in context

Eastern Account Systems of Connecticut, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

2,731 Top 1% higher than 99% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Eastern Account Systems of Connecticut, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2018-06 2023-06

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
1,359
Written notification about debt
534
False statements or representation
303
Took or threatened to take negative or legal action
291
Cont'd attempts collect debt not owed
90
Communication tactics
67
Disclosure verification of debt
47
Electronic communications
17
Threatened to contact someone or share information improperly
14
Improper contact or sharing of info
8

Where do complaints against Eastern Account Systems of Connecticut, Inc. come from?

Eastern Account Systems of Connecticut, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Eastern Account Systems of Connecticut, Inc.

Across 49 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Eastern Account Systems of Connecticut, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2,731.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.95836802664446%.

4 peers

Know your rights before responding to Eastern Account Systems of Connecticut, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.