This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 3,290 complaints

NRA Group, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 51 states, reputation grade D.

Complaints by issue type

What consumers report about NRA Group, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record nra-group-llc NRA Group, LLC

Grade D · 3,290 CFPB filings · 97% timely · lead issue: Attempts to collect debt not owed · vol #51 · compose #298

  • VOL 3,290
  • GRADE D
  • 12MO 1,108
  • STATES 51
  • TIMELY 97%
  • DISPUTE 19%
  • ISSUE Attempts to collect debt n…
  • RANK #51
  • COMPOSE #298

Volume peers

Nearest volume peer: TD Bank US Holding Company (3,255 complaints)

Source Receivables Management LLCSource Receivables Managemen…3,173TD Bank US Holding CompanyTD Bank US Holding Company3,255NRA Group, LLC (this)NRA Group, LLC (this)3,290HCFS Healthcare Financial Services of TeamHealthHCFS Healthcare Financial Se…3,327Ability Recovery Services, LLCAbility Recovery Services, L…3,330
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

NRA Group, LLC's 3,290 CFPB complaints sit next to TD Bank US Holding Company on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 3,290 complaints break down

Every complaint issue type on record for NRA Group, LLC, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
52.4/100
NRA Group, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
3,290
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
97%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
19%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

NRA Group, LLC spreads filings across 51 states - Florida leads at only 13.9%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
Florida still leads at 13.9% across 51 states
Seasonal peak
2022-06 11.0%
8–15% band · 15 filings
Corpus ranks
#51 volume
#298 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does NRA Group, LLC compare to its peers?

How does NRA Group, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
NRA Group, LLC National average
Complaints (last 12 mo)lower is better
1,108
1,069
268
Timely-response ratehigher is better
97%
100%
91%
Consumer-dispute ratelower is better
19%
17%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy NRA Group, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 92%94%96%98%100%102% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) NRA Group, LLC vs. 8 similar-volume peers, by response speed and dispute rate NRA Group, LLCTD BANK US HOLDING COMPANYHCFS Healthcare Financial Services of TeamHealthAbility Recovery Services, LLCSource Receivables Management LLCCapio Partners, LLCCommonwealth Financial Systems, Inc.ONLINE Information Services, Inc.BARCLAYS BANK DELAWARE
Source: CFPB Consumer Complaint Database

NRA Group, LLC's complaint volume in context

NRA Group, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

3,290 Top 1% higher than 99% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. NRA Group, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2022-04 2024-05

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
1,386
Written notification about debt
652
Took or threatened to take negative or legal action
362
False statements or representation
300
Cont'd attempts collect debt not owed
212
Communication tactics
174
Electronic communications
87
Disclosure verification of debt
67
Threatened to contact someone or share information improperly
37
Improper contact or sharing of info
10

Where do complaints against NRA Group, LLC come from?

NRA Group, LLC's own per-state count, not a national baseline.

Top states by complaints against NRA Group, LLC

Across 51 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for NRA Group, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 3,290.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 96.71297865130464%.

4 peers

Know your rights before responding to NRA Group, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.