This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 152 complaints

Suburban Credit Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade D.

Complaints by issue type

What consumers report about Suburban Credit Corporation

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record suburban-credit-corporation Suburban Credit Corporation

Grade D · 152 CFPB filings · 99% timely · lead issue: Cont'd attempts collect debt not owed

  • VOL 152
  • GRADE D
  • 12MO 0
  • STATES 16
  • TIMELY 99%
  • DISPUTE 23%
  • ISSUE Cont'd attempts collect de…
  • RANK #657
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Caliber Home Loans, Inc. (152 complaints)

Caliber Home Loans, Inc.Caliber Home Loans, Inc.152Forest Recovery Services LLCForest Recovery Services LLC152Orions Management Group, LLCOrions Management Group, LLC152Stoneleigh Recovery Associates, LLCStoneleigh Recovery Associat…152Suburban Credit Corporation (this)Suburban Credit Corporation …152
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Suburban Credit Corporation's 152 CFPB complaints sit next to Caliber Home Loans, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 152 complaints break down

Every complaint issue type on record for Suburban Credit Corporation, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
55.1/100
Suburban Credit Corporation

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
152
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
23%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

50.7% of Suburban Credit Corporation's CFPB filings land in Virginia

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Virginia 50.7%
77 of 152 filings · 16 states touched
Spike month
2017-06 35.3%
6 filings that month · spiky (≥15% of series)
Corpus ranks
#657 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Suburban Credit Corporation compare to its peers?

How does Suburban Credit Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Suburban Credit Corporation National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
99%
89%
91%
Consumer-dispute ratelower is better
23%
10%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Suburban Credit Corporation a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 50%60%70%80%90%100%110% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Suburban Credit Corporation vs. 9 similar-volume peers, by response speed and dispute rate Suburban Credit CorporationSTONELEIGH RECOVERY ASSOCIATES, LLCOrions Management Group, LLCForest Recovery Services LLCCaliber Home Loans, Inc.EVERGREEN PROFESSIONAL RECOVERIES, INC.Worldwide Processing Group, LLCTriVerity, Inc.Fidelity Properties Inc.Global Trust Management LLC
Source: CFPB Consumer Complaint Database

Suburban Credit Corporation's complaint volume in context

Suburban Credit Corporation vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

152 Top 12% higher than 88% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). This entry sits in this band. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Suburban Credit Corporation 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2016-01 2017-06

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
45
Attempts to collect debt not owed
39
Written notification about debt
18
Disclosure verification of debt
18
Communication tactics
13
False statements or representation
7
Improper contact or sharing of info
7
Took or threatened to take negative or legal action
4
Threatened to contact someone or share information improperly
1

Where do complaints against Suburban Credit Corporation come from?

Suburban Credit Corporation's own per-state count, not a national baseline.

Top states by complaints against Suburban Credit Corporation

Across 16 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Suburban Credit Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 152.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.68421052631578%.

4 peers

Know your rights before responding to Suburban Credit Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.