What is the most common complaint against Suburban Credit Corporation?

The most common issue consumers report about Suburban Credit Corporation is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 152 complaints filed with the CFPB.

Are complaints against Suburban Credit Corporation increasing or decreasing?

Complaints against Suburban Credit Corporation are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Suburban Credit Corporation's reputation grade?

Suburban Credit Corporation has a reputation grade of D (score: 55.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Suburban Credit Corporation respond to consumer complaints?

Suburban Credit Corporation has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 23% of cases.

In how many states does Suburban Credit Corporation operate?

Suburban Credit Corporation has received CFPB complaints from consumers in 16 states, with the most complaints from Virginia (77 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Suburban Credit Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade D.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

45
Attempts to collect debt not owed

39
Written notification about debt

18
Disclosure verification of debt

18
Communication tactics

13
False statements or representation

7

Data updated September 2026

CFPB complaint disposition

CCDB record suburban-credit-corporation Suburban Credit Corporation

Grade D · 152 CFPB filings · 99% timely · lead issue: Cont'd attempts collect debt not owed · vol #657 · compose #3329

VOL 152
GRADE D
12MO 0
STATES 16
TIMELY 99%
DISPUTE 23%
ISSUE Cont'd attempts collect de…
RANK #657
COMPOSE #3,329

Volume peers

Nearest volume peer: Caliber Home Loans, Inc. (152 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Suburban Credit Corporation's 152 CFPB complaints sit next to Caliber Home Loans, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.7% of Suburban Credit Corporation's CFPB filings land in Virginia

High volume does not equal a clean composite: Suburban Credit Corporation is volume #657 but composite #3,329, while Virginia dominates the geography. Corpus placement method.

Dominant state: Virginia 50.7%; 77 of 152 filings · 16 states touched
Spike month: 2017-06 35.3%; 6 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #657 volume; #3,329 composite; Cleanest-composite ladder is 2,672 places worse than volume

How does Suburban Credit Corporation compare to its peers?

How does Suburban Credit Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Suburban Credit Corpor… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

99%

89%

91%

Consumer-dispute ratelower is better

23%

10%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-01 2017-06

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	45
Attempts to collect debt not owed	39
Written notification about debt	18
Disclosure verification of debt	18
Communication tactics	13
False statements or representation	7
Improper contact or sharing of info	7
Took or threatened to take negative or legal action	4
Threatened to contact someone or share information improperly	1

Where do complaints against Suburban Credit Corporation come from?

Suburban Credit Corporation's own per-state count, not a national baseline.

Virginia

77
Maryland

36
Florida

10
District of Columbia

7
Georgia

7
Tennessee

3
New York

2
Texas

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Suburban Credit Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 152.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 98.68421052631578%.

4 peers

Know your rights before responding to Suburban Credit Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.