This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 166 complaints

United Consumers Inc - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade C.

Complaints by issue type

What consumers report about United Consumers Inc

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record united-consumers-inc United Consumers Inc

Grade C · 166 CFPB filings · 99% timely · lead issue: Cont'd attempts collect debt not owed

  • VOL 166
  • GRADE C
  • 12MO 0
  • STATES 12
  • TIMELY 99%
  • DISPUTE 8%
  • ISSUE Cont'd attempts collect de…
  • RANK #619
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Merchants & Medical Adjustment Bureau, Inc. dba Credit Bureau Associates (167 complaints)

Lyons, Doughty & Veldhuis, PCLyons, Doughty & Veldhuis, PC165United Consumers Inc (this)United Consumers Inc (this)166Merchants & Medical Adjustment Bureau, Inc. dba Credit Bureau AssociatesMerchants & Medical Adjustme…167Collectech Diversified, Inc.Collectech Diversified, Inc.168Fay Servicing, LLCFay Servicing, LLC168
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

United Consumers Inc's 166 CFPB complaints sit next to Merchants & Medical Adjustment Bureau, Inc. dba Credit Bureau Associates on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 166 complaints break down

Every complaint issue type on record for United Consumers Inc, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
59.0/100
United Consumers Inc

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
166
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
99%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
8%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

45.8% of United Consumers Inc's CFPB filings land in Virginia

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Virginia 45.8%
76 of 166 filings · 12 states touched
Spike month
2021-10 15.4%
2 filings that month · spiky (≥15% of series)
Corpus ranks
#619 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does United Consumers Inc compare to its peers?

How does United Consumers Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
United Consumers Inc National average
Complaints (last 12 mo)lower is better
0
108
268
Timely-response ratehigher is better
99%
6%
91%
Consumer-dispute ratelower is better
8%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy United Consumers Inc a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 50%60%70%80%90%100%110% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) United Consumers Inc vs. 7 similar-volume peers, by response speed and dispute rate United Consumers IncLyons, Doughty & Veldhuis, PCRenton Collections Inc.Fay Servicing, LLCCOLLECTECH DIVERSIFIED, INC.BCA Financial Services, Inc.LoanCare, LLCTerrill Outsourcing Group
Source: CFPB Consumer Complaint Database

United Consumers Inc's complaint volume in context

United Consumers Inc vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

166 Top 11% higher than 89% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). This entry sits in this band. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. United Consumers Inc 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2020-10 2026-01

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
53
Attempts to collect debt not owed
37
Written notification about debt
20
False statements or representation
18
Disclosure verification of debt
17
Communication tactics
15
Improper contact or sharing of info
4
Took or threatened to take negative or legal action
2

Where do complaints against United Consumers Inc come from?

United Consumers Inc's own per-state count, not a national baseline.

Top states by complaints against United Consumers Inc

Across 12 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for United Consumers Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 166.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.3975903614458%.

4 peers

Know your rights before responding to United Consumers Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.