This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 2,830 complaints

Barclays Bank Delaware - Debt Collector Complaint Profile

CFPB complaint profile across 52 states, reputation grade D.

Complaints by issue type

What consumers report about Barclays Bank Delaware

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record barclays-bank-delaware Barclays Bank Delaware

Grade D · 2,830 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #58 · compose #206

  • VOL 2,830
  • GRADE D
  • 12MO 1,066
  • STATES 52
  • TIMELY 100%
  • DISPUTE 18%
  • ISSUE Attempts to collect debt n…
  • RANK #58
  • COMPOSE #206

Volume peers

Nearest volume peer: Security Credit Services, LLC (2,805 complaints)

Eastern Account Systems of Connecticut, Inc.Eastern Account Systems of C…2,731Security Credit Services, LLCSecurity Credit Services, LLC2,805Barclays Bank Delaware (this)Barclays Bank Delaware (this)2,830Credit Control, LLCCredit Control, LLC2,999ONLINE Information Services, Inc.ONLINE Information Services,…3,003
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Barclays Bank Delaware's 2,830 CFPB complaints sit next to Security Credit Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 2,830 complaints break down

Every complaint issue type on record for Barclays Bank Delaware, not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
53.8/100
Barclays Bank Delaware

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
2,830
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
18%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Barclays Bank Delaware spreads filings across 52 states - California leads at only 14.4%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 14.4% across 52 states
Seasonal peak
2019-12 11.3%
8–15% band · 7 filings
Corpus ranks
#58 volume
#206 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Barclays Bank Delaware compare to its peers?

How does BARCLAYS BANK DELAWARE compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
BARCLAYS BANK DELAWARE National average
Complaints (last 12 mo)lower is better
1,066
1,065
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
18%
28%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Barclays Bank Delaware a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 92%94%96%98%100%102% 0%10%20%30% Timely response rate (%) Dispute rate (%) Barclays Bank Delaware vs. 7 similar-volume peers, by response speed and dispute rate Barclays Bank DelawareSecurity Credit Services, LLCEastern Account Systems of Connecticut, Inc.ONLINE Information Services, Inc.Aargon Agency, Inc.Capio Partners, LLCV and H PortfolioThe CMI Group, Inc.
Source: CFPB Consumer Complaint Database

Barclays Bank Delaware's complaint volume in context

Barclays Bank Delaware vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

2,830 Top 1% higher than 99% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Barclays Bank Delaware 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2019-12 2022-01

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
982
Took or threatened to take negative or legal action
807
Written notification about debt
317
False statements or representation
223
Communication tactics
214
Disclosure verification of debt
115
Cont'd attempts collect debt not owed
105
Threatened to contact someone or share information improperly
26
Improper contact or sharing of info
25
Taking/threatening an illegal action
14

Where do complaints against Barclays Bank Delaware come from?

Barclays Bank Delaware's own per-state count, not a national baseline.

Top states by complaints against Barclays Bank Delaware

Across 52 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Barclays Bank Delaware: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2,830.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 100%.

4 peers

Know your rights before responding to Barclays Bank Delaware: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.