This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 1,548 complaints

Expert Global Solutions, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 50 states, reputation grade D.

Complaints by issue type

What consumers report about Expert Global Solutions, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record expert-global-solutions-inc Expert Global Solutions, Inc.

Grade D · 1,548 CFPB filings · 100% timely · lead issue: Cont'd attempts collect debt not owed · vol #118 · compose #108

  • VOL 1,548
  • GRADE D
  • 12MO 0
  • STATES 50
  • TIMELY 100%
  • DISPUTE 9%
  • ISSUE Cont'd attempts collect de…
  • RANK #118
  • COMPOSE #108

Volume peers

Nearest volume peer: Midwest Recovery Systems (1,541 complaints)

The Receivable Management Services LLCThe Receivable Management Se…1,506Midwest Recovery SystemsMidwest Recovery Systems1,541Expert Global Solutions, Inc. (this)Expert Global Solutions, Inc…1,548Ad Astra Recovery Services IncAd Astra Recovery Services I…1,557I.q. Data International, Inc.I.q. Data International, Inc.1,572
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Expert Global Solutions, Inc.'s 1,548 CFPB complaints sit next to Midwest Recovery Systems on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 1,548 complaints break down

Every complaint issue type on record for Expert Global Solutions, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
55.5/100
Expert Global Solutions, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
1,548
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
9%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Expert Global Solutions, Inc. spreads filings across 50 states - California leads at only 10.1%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 10.1% across 50 states
Seasonal peak
2026-01 8.2%
8–15% band · 54 filings
Corpus ranks
#118 volume
#108 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Expert Global Solutions, Inc. compare to its peers?

How does EXPERT GLOBAL SOLUTIONS, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
EXPERT GLOBAL SOLUTIONS, INC. National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
100%
83%
91%
Consumer-dispute ratelower is better
9%
16%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Expert Global Solutions, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 80%85%90%95%100%105% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Expert Global Solutions, Inc. vs. 10 similar-volume peers, by response speed and dispute rate Expert Global Solutions, Inc.Midwest Recovery SystemsAd Astra Recovery Services IncI.Q. DATA INTERNATIONAL, INC.The Receivable Management Services LLCThe Bureaus, Inc.ACIMA CREDIT, LLCReceivables Management Partners, LLCMonterey Financial Services LLCFranklin Collection Service, Inc.United Collection Bureau, Inc.
Source: CFPB Consumer Complaint Database

Expert Global Solutions, Inc.'s complaint volume in context

Expert Global Solutions, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

1,548 Top 2% higher than 98% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Expert Global Solutions, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
748
Communication tactics
277
Disclosure verification of debt
249
False statements or representation
132
Improper contact or sharing of info
84
Taking/threatening an illegal action
42
Attempts to collect debt not owed
9
Written notification about debt
6
Took or threatened to take negative or legal action
1

Where do complaints against Expert Global Solutions, Inc. come from?

Expert Global Solutions, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Expert Global Solutions, Inc.

Across 50 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Expert Global Solutions, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 1,548.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.8062015503876%.

4 peers

Know your rights before responding to Expert Global Solutions, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.