This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 1,975 complaints

LJ Ross Associates - Debt Collector Complaint Profile

CFPB complaint profile across 45 states, reputation grade D.

Complaints by issue type

What consumers report about LJ Ross Associates

complaints
Source CFPB Consumer Complaint Database

Data updated September 2026

CFPB complaint disposition

CCDB record lj-ross-associates LJ Ross Associates

Grade D · 1,975 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #84 · compose #3784

  • VOL 1,975
  • GRADE D
  • 12MO 721
  • STATES 45
  • TIMELY 100%
  • DISPUTE 23%
  • ISSUE Attempts to collect debt n…
  • RANK #84
  • COMPOSE #3,784

Nearest volume peer: AmeriCollect (1,970 complaints)

Velocity Portfolio Group1,949HSBC North America Holdings …1,955Lockhart, Morris & Montgomer…1,957AmeriCollect1,970LJ Ross Associates (this)1,975
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

LJ Ross Associates's 1,975 CFPB complaints sit next to AmeriCollect on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

Michigan is the plurality state for LJ Ross Associates (16.8%)

Volume rank #84 and composite rank #3,784 diverge by 3,700 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state
Michigan 16.8%
Mid-band (15–30%) · 45 states with ≥1 filing
Even monthly load
Peak under 8%
Highest month 2024-10 at 6.9% (10 filings)
Divergent corpus ranks
#84 volume
#3,784 composite
Cleanest-composite ladder is 3,700 places worse than volume

How does LJ Ross Associates compare to its peers?

How does LJ Ross Associates compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
LJ Ross Associates National average
Complaints (last 12 mo)lower is better
721
256
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
23%
26%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-08 2025-08

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed 995
Written notification about debt 384
False statements or representation 223
Took or threatened to take negative or legal action 194
Communication tactics 67
Cont'd attempts collect debt not owed 44
Disclosure verification of debt 26
Threatened to contact someone or share information improperly 18
Electronic communications 18
Improper contact or sharing of info 6

Where do complaints against LJ Ross Associates come from?

LJ Ross Associates's own per-state count, not a national baseline.

Top states by complaints against LJ Ross Associates

Across 45 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for LJ Ross Associates: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Know your rights before responding to LJ Ross Associates: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.