What is the most common complaint against The CMI Group, Inc.?

The most common issue consumers report about The CMI Group, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2,558 complaints filed with the CFPB.

Are complaints against The CMI Group, Inc. increasing or decreasing?

Complaints against The CMI Group, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is The CMI Group, Inc.'s reputation grade?

The CMI Group, Inc. has a reputation grade of D (score: 55.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does The CMI Group, Inc. respond to consumer complaints?

The CMI Group, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.

In how many states does The CMI Group, Inc. operate?

The CMI Group, Inc. has received CFPB complaints from consumers in 52 states, with the most complaints from Texas (417 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

The CMI Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 52 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

1,157
Written notification about debt

504
Cont'd attempts collect debt not owed

397
False statements or representation

137
Communication tactics

127
Disclosure verification of debt

120

Data updated September 2026

CFPB complaint disposition

CCDB record the-cmi-group-inc The CMI Group, Inc.

Grade D · 2,558 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #64 · compose #3310

VOL 2,558
GRADE D
12MO 0
STATES 52
TIMELY 100%
DISPUTE 8%
ISSUE Attempts to collect debt n…
RANK #64
COMPOSE #3,310

Volume peers

Nearest volume peer: Ally Financial Inc. (2,557 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

The CMI Group, Inc.'s 2,558 CFPB complaints sit next to Ally Financial Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Texas is the plurality state for The CMI Group, Inc. (16.3%)

Volume rank #64 and composite rank #3,310 diverge by 3,246 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 16.3%; Mid-band (15–30%) · 52 states with ≥1 filing
Seasonal peak: 2026-01 11.3%; 8–15% band · 137 filings
Divergent corpus ranks: #64 volume; #3,310 composite; Cleanest-composite ladder is 3,246 places worse than volume

How does The CMI Group, Inc. compare to its peers?

How does The CMI Group, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

The CMI Group, Inc. National average

Complaints (last 12 mo)lower is better

784

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

17%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	1,157
Written notification about debt	504
Cont'd attempts collect debt not owed	397
False statements or representation	137
Communication tactics	127
Disclosure verification of debt	120
Took or threatened to take negative or legal action	87
Improper contact or sharing of info	11
Threatened to contact someone or share information improperly	8
Electronic communications	6

Where do complaints against The CMI Group, Inc. come from?

The CMI Group, Inc.'s own per-state count, not a national baseline.

Texas

417
Florida

290
California

265
Georgia

197
Illinois

139
Ohio

106
Michigan

99
New York

86

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for The CMI Group, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2,558.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.96102883865939%.

4 peers

Know your rights before responding to The CMI Group, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.