What is the most common complaint against Penn Credit Corporation?

The most common issue consumers report about Penn Credit Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 2,336 complaints filed with the CFPB.

Are complaints against Penn Credit Corporation increasing or decreasing?

Complaints against Penn Credit Corporation are falling. The company received 394 complaints in the last 12 months, showing improvement over prior periods.

What is Penn Credit Corporation's reputation grade?

Penn Credit Corporation has a reputation grade of D (score: 53.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Penn Credit Corporation respond to consumer complaints?

Penn Credit Corporation has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.

In how many states does Penn Credit Corporation operate?

Penn Credit Corporation has received CFPB complaints from consumers in 50 states, with the most complaints from Florida (392 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Penn Credit Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 50 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

967
Written notification about debt

400
Cont'd attempts collect debt not owed

275
Communication tactics

231
False statements or representation

183
Took or threatened to take negative or legal action

134

Data updated September 2026

CFPB complaint disposition

CCDB record penn-credit-corporation Penn Credit Corporation

Grade D · 2,336 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #75 · compose #3665

VOL 2,336
GRADE D
12MO 394
STATES 50
TIMELY 100%
DISPUTE 16%
ISSUE Attempts to collect debt n…
RANK #75
COMPOSE #3,665

Volume peers

Nearest volume peer: Santander Holdings USA, Inc. (2,333 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Penn Credit Corporation's 2,336 CFPB complaints sit next to Santander Holdings USA, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Florida is the plurality state for Penn Credit Corporation (16.8%)

Volume rank #75 and composite rank #3,665 diverge by 3,590 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Florida 16.8%; Mid-band (15–30%) · 50 states with ≥1 filing
Seasonal peak: 2025-03 11.0%; 8–15% band · 16 filings
Divergent corpus ranks: #75 volume; #3,665 composite; Cleanest-composite ladder is 3,590 places worse than volume

How does Penn Credit Corporation compare to its peers?

How does Penn Credit Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Penn Credit Corporatio… National average

Complaints (last 12 mo)lower is better

394

1,197

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

16%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-10 2025-10

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	967
Written notification about debt	400
Cont'd attempts collect debt not owed	275
Communication tactics	231
False statements or representation	183
Took or threatened to take negative or legal action	134
Disclosure verification of debt	68
Improper contact or sharing of info	32
Threatened to contact someone or share information improperly	25
Electronic communications	16

Where do complaints against Penn Credit Corporation come from?

Penn Credit Corporation's own per-state count, not a national baseline.

Florida

392
Pennsylvania

372
New York

221
New Jersey

143
Michigan

122
Georgia

103
Ohio

103
Texas

103

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Penn Credit Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2,336.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.86351228389445%.

4 peers

Know your rights before responding to Penn Credit Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.