This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 4,628 complaints

NCB Management Services Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 51 states, reputation grade D.

Complaints by issue type

What consumers report about NCB Management Services Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record ncb-management-services-inc NCB Management Services Inc.

Grade D · 4,628 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #36 · compose #291

  • VOL 4,628
  • GRADE D
  • 12MO 1,561
  • STATES 51
  • TIMELY 100%
  • DISPUTE 22%
  • ISSUE Attempts to collect debt n…
  • RANK #36
  • COMPOSE #291

Volume peers

Nearest volume peer: Diversified Consultants, Inc. (4,498 complaints)

Aldous & Associates, PLLCAldous & Associates, PLLC4,480Diversified Consultants, Inc.Diversified Consultants, Inc.4,498NCB Management Services Inc. (this)NCB Management Services Inc.…4,628Cavalry Investments, LLCCavalry Investments, LLC4,772Fair Collections & Outsourcing, Inc.Fair Collections & Outsourci…4,832
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

NCB Management Services Inc.'s 4,628 CFPB complaints sit next to Diversified Consultants, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 4,628 complaints break down

Every complaint issue type on record for NCB Management Services Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
52.5/100
NCB Management Services Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
4,628
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
22%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Steady monthly series

Texas is the plurality state for NCB Management Services Inc. (18.9%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
Texas 18.9%
Mid-band (15–30%) · 51 states with ≥1 filing
Even monthly load
Peak under 8%
Highest month 2025-12 at 7.4% (1,555 filings)
Corpus ranks
#36 volume
#291 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does NCB Management Services Inc. compare to its peers?

How does NCB Management Services Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
NCB Management Services Inc. National average
Complaints (last 12 mo)lower is better
1,561
0
268
Timely-response ratehigher is better
100%
99%
91%
Consumer-dispute ratelower is better
22%
14%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy NCB Management Services Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 85%90%95%100%105% 5%10%15%20%25%30%35% Timely response rate (%) Dispute rate (%) NCB Management Services Inc. vs. 9 similar-volume peers, by response speed and dispute rate NCB Management Services Inc.Diversified Consultants, Inc.CAVALRY INVESTMENTS, LLCAldous & Associates, PLLCFAIR COLLECTIONS & OUTSOURCING, INC.ProCollect, Inc.AFNI INC.Harris & Harris, Ltd.TrueAccord Corp.NAVY FEDERAL CREDIT UNION
Source: CFPB Consumer Complaint Database

NCB Management Services Inc.'s complaint volume in context

NCB Management Services Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

4,628 Top 1% higher than 99% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. NCB Management Services Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2024-04 2026-03

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
2,046
Written notification about debt
912
Took or threatened to take negative or legal action
578
False statements or representation
572
Communication tactics
296
Cont'd attempts collect debt not owed
62
Threatened to contact someone or share information improperly
60
Disclosure verification of debt
40
Electronic communications
36
Improper contact or sharing of info
22

Where do complaints against NCB Management Services Inc. come from?

NCB Management Services Inc.'s own per-state count, not a national baseline.

Top states by complaints against NCB Management Services Inc.

Across 51 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for NCB Management Services Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 4,628.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.80483044645035%.

4 peers

Know your rights before responding to NCB Management Services Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.